Bungalowpark Les Doyards

Rue de la Station 1, B-6690, Vielsalm, Belgium

About the park

  • 24-hour emergency service
  • Petanque court
  • Playground/playing equipment

Bungalowpark Les Doyards is situated on the banks of Lake Vielsalm, just a short walk from the town of the same name. The area is perfect for day trips, water sports and outdoor activities.

Popular facilities

  • Playground / playing equipment
View all facilities
6.4Sufficient155 reviews
Rue de la Station 1, B-6690, Vielsalm, Belgium
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Super Deals

Super Sale

2-person cottage Demoiselle suite1/3

  1. 56m2
  2. 1 bedroom
  3. 1 bathroom
from£211.66
Price breakdown 

Facilities

Type

  • Size 56m²

Bedroom(s)

  • 1 bedroom
  • 2-person bed
  • Beds with duvets
  • Pillows

Sanitary facilities

  • 1 bathroom
  • Shower

Garden/outside area

  • Garden furniture
  • Terrace

Living room/Furnishings

  • Dining area
  • Sitting area

Kitchen

  • (Combo) Microwave
  • Coffee machine
  • Electric cooker
  • Fridge freezer
  • Kitchenware
  • Open kitchen

House rules

  • Pets allowed, £6.42 per pet per night
  • Check-in from 16:00 Check-out before 10:00

Plus points from guests

    Prices

    This price applies to a 2-person cottage Demoiselle suite, with the first arrival possibility on 3 April, 2 Nights.

    Including

    • Cleaning fee

    Compulsory surcharges

    • Tourist tax £1.28  p.p.p.n
    • Reservation costs £15.83  per booking

    • Compulsory surcharges £20.95
    • Accommodation £211.66
    • Total price £232.61

    Deposit

    £250.-Per accomodation

    Cancellation Conditions

    In case of cancellation to 16:00 hour 42 days before arrival 30% of the booking will be charged.i


    Add-on extras (optional)

    • Cot excl. bedlinen £2.14  per unit per night
    • Kids chair £2.14  per unit per night
    • Bedlinen £10.30  per person

    Super Sale

    6-person cottage Nenuphar1/6

    1. 56m2
    2. 2 bedrooms
    3. 1 bathroom
    from£251.07
    Price breakdown 

    Facilities

    Type

    • Size 56m²
    • Child friendly

    Bedroom(s)

    • 2 bedrooms
    • 2-person bed
    • Beds with duvets
    • Pillows
    • Separate beds

    Sanitary facilities

    • 1 bathroom
    • Sauna
    • Separate toilet
    • Shower

    Garden/outside area

    • Garden furniture
    • Terrace

    Living room/Furnishings

    • Dining area
    • Flatscreen tv
    • Sitting area

    Kitchen

    • (Combo) Microwave
    • Coffee machine
    • Electric cooker
    • Fridge freezer
    • Kitchenware
    • Open kitchen

    House rules

    • Pets allowed, £6.42 per pet per night
    • Check-in from 16:00 Check-out before 10:00

    Plus points from guests

      Prices

      This price applies to a 6-person cottage Nenuphar, with the first arrival possibility on 15 April, 2 Nights.

      Including

      • Cleaning fee

      Compulsory surcharges

      • Tourist tax £1.28  p.p.p.n
      • Reservation costs £15.83  per booking

      • Compulsory surcharges £31.19
      • Accommodation £251.07
      • Total price £282.26

      Deposit

      £250.-Per accomodation

      Cancellation Conditions

      In case of cancellation to 16:00 hour 42 days before arrival 30% of the booking will be charged.i


      Add-on extras (optional)

      • Cot excl. bedlinen £2.14  per unit per night
      • Kids chair £2.14  per unit per night
      • Bedlinen £10.30  per person

      Super Sale

      8-person cottage Maison du Lac1/9

      1. 68m2
      2. 3 bedrooms
      3. 1 bathroom
      from£277.64
      Price breakdown 

      Facilities

      Type

      • Size 68m²
      • Child friendly

      Bedroom(s)

      • 3 bedrooms
      • 2-person bed
      • Bedroom with 2 single beds
      • Bedroom with 4 single beds
      • Bedroom with a double bed
      • Beds with duvets
      • Pillows
      • Separate beds

      Sanitary facilities

      • 1 bathroom
      • Sauna
      • Separate toilet
      • Shower

      Garden/outside area

      • Garden furniture
      • Terrace

      Living room/Furnishings

      • Sitting area
      • Television

      Kitchen

      • (Combo) Microwave
      • Coffee machine
      • Electric cooker
      • Fridge freezer
      • Kitchenware
      • Open kitchen

      House rules

      • Pets allowed, £6.42 per pet per night
      • Check-in from 16:00 Check-out before 10:00

      Plus points from guests

        Prices

        This price applies to a 8-person cottage Maison du Lac, with the first arrival possibility on 5 April, 2 Nights.

        Including

        • Cleaning fee

        Compulsory surcharges

        • Tourist tax £1.28  p.p.p.n
        • Reservation costs £15.83  per booking

        • Compulsory surcharges £36.31
        • Accommodation £277.64
        • Total price £313.95

        Deposit

        £250.-Per accomodation

        Cancellation Conditions

        In case of cancellation to 16:00 hour 42 days before arrival 30% of the booking will be charged.i


        Add-on extras (optional)

        • Cot excl. bedlinen £2.14  per unit per night
        • Kids chair £2.14  per unit per night
        • Bedlinen £10.30  per person

        Super Sale

        1. 68m2
        2. 2 bedrooms
        3. 1 bathroom
        from£277.64
        Price breakdown 

        Facilities

        Type

        • Size 68m²
        • Child friendly

        General

        • Clothes horse
        • Washing machine

        Bedroom(s)

        • 2 bedrooms
        • 2-person bed
        • Bedroom with 4 single beds
        • Bedroom with a double bed
        • Beds with duvets
        • Pillows
        • Separate beds

        Sanitary facilities

        • 1 bathroom
        • Sauna
        • Separate toilet
        • Shower

        Garden/outside area

        • Garden furniture
        • Terrace

        Living room/Furnishings

        • Dining area
        • Flatscreen tv
        • Sitting area

        Kitchen

        • (Combo) Microwave
        • Coffee machine
        • Electric cooker
        • Fridge freezer
        • Kitchenware
        • Open kitchen

        House rules

        • Pets allowed, £6.42 per pet per night
        • Check-in from 16:00 Check-out before 10:00

        Plus points from guests

          Prices

          This price applies to a 6-person cottage Maison du Pêcheur, with the first arrival possibility on 19 April, 2 Nights.

          Including

          • Cleaning fee

          Compulsory surcharges

          • Tourist tax £1.28  p.p.p.n
          • Reservation costs £15.83  per booking

          • Compulsory surcharges £31.19
          • Accommodation £277.64
          • Total price £308.83

          Deposit

          £250.-Per accomodation

          Cancellation Conditions

          In case of cancellation to 16:00 hour 42 days before arrival 30% of the booking will be charged.i


          Add-on extras (optional)

          • Cot excl. bedlinen £2.14  per unit per night
          • Kids chair £2.14  per unit per night
          • Bedlinen £10.30  per person

          Super Sale

          8-person cottage Libellule style1/6

          1. 108m2
          2. 4 bedrooms
          3. 1 bathroom
          4. Dishwasher
          from£324.77
          Price breakdown 

          Facilities

          Type

          • Size 108m²
          • Child friendly

          Bedroom(s)

          • 4 bedrooms
          • 2-person bed
          • Bedroom with 2 single beds
          • Beds with duvets
          • Bunkbeds
          • Pillows
          • Separate beds

          Sanitary facilities

          • 1 bathroom
          • Bathtub/shower combination
          • Separate toilet

          Garden/outside area

          • Garden furniture
          • Terrace

          Living room/Furnishings

          • Sitting area
          • Television

          Kitchen

          • (Combo) Microwave
          • Coffee machine
          • Dishwasher
          • Electric cooker
          • Fridge freezer
          • Kitchenware
          • Open kitchen

          House rules

          • Pets not allowed
          • Check-in from 16:00 Check-out before 10:00

          Plus points from guests

            Prices

            This price applies to a 8-person cottage Libellule style, with the first arrival possibility on 5 April, 2 Nights.

            Including

            • Cleaning fee

            Compulsory surcharges

            • Tourist tax £1.28  p.p.p.n
            • Reservation costs £15.83  per booking
            • Energy and water use £14.-  per accommodation per night

            • Compulsory surcharges £64.31
            • Accommodation £324.77
            • Total price £389.08

            Deposit

            £250.-Per accomodation

            Cancellation Conditions

            In case of cancellation to 16:00 hour 42 days before arrival 30% of the booking will be charged.i


            Add-on extras (optional)

            • Cot excl. bedlinen £2.14  per unit per night
            • Kids chair £2.14  per unit per night
            • Bedlinen £10.30  per person

            Holiday house

            6-person holiday house Maison du Lac 141/15

            1. 3 bedrooms
            2. 1 bathroom
            3. Free WiFi
            from£213.37
            Price breakdown 

            Facilities

            General

            • Free Wifi

            Bedroom(s)

            • 3 bedrooms
            • Bedroom with 2 single beds
            • Bedroom with a double bed
            • Beds with duvets
            • Pillows

            Sanitary facilities

            • 1 bathroom
            • Sauna
            • Separate toilet
            • Shower

            Garden/outside area

            • Garden furniture
            • Terrace

            Living room/Furnishings

            • Dining area
            • Sitting area
            • Television

            Kitchen

            • (Combo) Microwave
            • Coffee machine
            • Electric cooker
            • Fridge freezer
            • Kitchenware
            • Open kitchen

            House rules

            • Pets allowed, £6.42 per pet per night (Max. 2)
            • Check-in from 16:00 Check-out before 10:00

            Plus points from guests

              Prices

              This price applies to a 6-person holiday house Maison du Lac 14, with the first arrival possibility on 19 April, 2 Nights.

              Compulsory surcharges

              • Tourist tax £1.28  p.p.p.n
              • Reservation costs £15.83  per booking

              • Compulsory surcharges £31.19
              • Accommodation £213.37
              • Total price £244.56

              Deposit

              £250.-Per accomodation

              Cancellation Conditions

              In case of cancellation to 16:00 hour 42 days before arrival 30% of the booking will be charged.i


              Add-on extras (optional)

              • Cot excl. bedlinen £2.14  per unit per night
              • Kids chair £2.14  per unit per night
              • Bedlinen £10.30  per person
              6-person holiday house Maison du Lac 41/15

              1. 3 bedrooms
              2. 1 bathroom
              3. Free WiFi
              from£213.37
              Price breakdown 

              Facilities

              General

              • Free Wifi

              Bedroom(s)

              • 3 bedrooms
              • Bedroom with 2 single beds
              • Bedroom with a double bed
              • Beds with duvets
              • Pillows

              Sanitary facilities

              • 1 bathroom
              • Sauna
              • Separate toilet
              • Shower

              Garden/outside area

              • Garden furniture
              • Terrace

              Living room/Furnishings

              • Dining area
              • Sitting area
              • Television

              Kitchen

              • (Combo) Microwave
              • Coffee machine
              • Electric cooker
              • Fridge freezer
              • Kitchenware
              • Open kitchen

              House rules

              • Pets allowed, £6.42 per pet per night (Max. 2)
              • Check-in from 16:00 Check-out before 10:00

              Plus points from guests

                Prices

                This price applies to a 6-person holiday house Maison du Lac 4, with the first arrival possibility on 24 May, 2 Nights.

                Compulsory surcharges

                • Tourist tax £1.28  p.p.p.n
                • Reservation costs £15.83  per booking

                • Compulsory surcharges £31.19
                • Accommodation £213.37
                • Total price £244.56

                Deposit

                £250.-Per accomodation

                Cancellation Conditions

                In case of cancellation to 16:00 hour 42 days before arrival 30% of the booking will be charged.i


                Add-on extras (optional)

                • Cot excl. bedlinen £2.14  per unit per night
                • Kids chair £2.14  per unit per night
                • Bedlinen £10.30  per person

                About Bungalowpark Les Doyards

                Bungalowpark Les Doyards is situated on the banks of Lake Vielsalm, just a short walk from the town of the same name. The area is perfect for day trips, water sports and outdoor activities.

                Parc facilities

                Children

                • Playground/playing equipment

                General

                • 24-hour emergency service

                Sport

                • Petanque court
                • Table tennis

                Important information

                Reception

                Check-in From 16.00
                Check-out Before 10.00
                Opening times -
                Early check-in possible? Yes

                WiFi

                WiFi available? No

                Restuarant

                Restaurant at the park? No

                Pets

                Pets allowed Yes
                Costs £6.42 per pet per night
                Max. 2

                Smoking

                Smoke-free holiday park? No

                Accommodation

                Number of rooms 52

                Address

                Rue de la Station 1, B-6690, Vielsalm, Belgium

                Parking

                Distances

                Centre 0.5 km.

                Payment Method

                Payment will be handled by the holiday provider itself. After completing your booking, you will receive a confirmation and an invoice with payment instructions from the holiday provider. Please note: the (down)payment may have to be made before the arrival of your stay.

                The following payment conditions apply:

                The following payment conditions apply:
                - 30% of the total booking amount is due on or before 7 days after booking.
                - 100% of the total booking amount is due on or before 30 days before arrival.

                Booking deposit: € 250,00 per accommodation.

                Cancellation Conditions

                In case of cancellation to 16:00 hour 42 days before arrival 30% of the booking will be charged. i

                Tourist tax

                Prices are excluding tourist tax.

                Good to know

                Deposit
                The park charges a deposit (maximum €100,-) per accommodation. This deposit will be refunded into your account within 4 weeks of your departure. For groups of young people, this deposit can be significantly higher.
                Energy costs
                Energy costs are calculated locally according to consumption. Each month, the price of energy is adjusted according to the official market rates
                Payment terms
                When you reserve an accommodation at this park, you have to pay the full amount of the reservation beforehand. The specific payment terms can be found on the invoice of the park.
                Preference
                For preferences like the location of your accommodation, you can contact the holidaypark.
                No reception
                Since the beginning of July we work with key boxes in the vacation park Les Doyards There is no reception anymore

                Map

                Distances from

                • Centre : 0.5 km.
                6.4

                Review of Bungalowpark Les Doyards

                Average rating from guests based on 155 reviews

                Read the personal experiences of guests who have stayed at Bungalowpark Les Doyards through HolidayParkSpecials.co.uk. Upon return, guests automatically receive an invitation to review their accommodation and experience.

                Park

                General 6.0
                Value for money 6.0
                Location 7.0

                Customer service

                Customer Service 6.0
                Park atmosphere 7.0

                Accommodation

                General 6.0
                Furnishings and comfort 6.0
                Cleanliness 6.0

                Filter reviews by

                6.0

                Anonymous - Goes - Nederland

                8-persoons bungalow D Libellule

                nl_BE 7 May 2017

                Review of "Bungalowpark Les Doyards" 5.0

                De ligging is mooi, vanuit daar ook makkelijk om mooie locaties te bezoeken. 8 persoonshuisje was prima in orde.

                De matrassen zijn erg dun en doorgelegen, alle volwassenen hadden hier last van. Het park doet verlaten en armoedig aan. Geen faciliteiten, fijn dat wij de sleutel van de sporthal mochten lenen.

                Review of "8-persoons bungalow D Libellule" 7.0

                Uitzicht op het meer.

                Geen faciliteiten op park of meer.

                9.1

                Mr. Droogmans roel - eindhout - België

                8-persoons bungalow D Libellule

                nl_BE 3 May 2017

                Review of "Bungalowpark Les Doyards" 9.0

                Goede ligging,winkel in de buurt zoals bakker spar ...

                Geen

                Review of "8-persoons bungalow D Libellule" 9.0

                Alles was aanwezig

                Betere matrassen

                8.0

                Mr. Bruno Pinto - Rotterdam - Nederland

                8-persoons bungalow D Libellule

                nl_NL 2 May 2017

                Review of "Bungalowpark Les Doyards" 8.0

                Rust en schoon.

                Review of "8-persoons bungalow D Libellule" 8.0

                Huis netjes schoongemaakt.

                Geen wifi. Keuken apparaat en geen magnetron.

                9.1

                Mr. José GUERRERO - Borgerhout - België

                8-persoons bungalow D Libellule

                nl_BE 20 August 2016

                Review of "Bungalowpark Les Doyards" 9.0

                Rust, gastvrije dorpsbewoners, mooi uitzicht.

                Geen activiteiten voor de kinderen. Arrogant kantinepersoneel. De receptioniste was daarentegen zeer behulpzaam en vriendelijk.

                Review of "8-persoons bungalow D Libellule" 9.0

                Alle keukenbenodigdheden waren aanwezig. De bedden waren zeer goed en heel het huisje was kraaknet.

                Een iets te kleine tv-scherm, maar dat is maar bijzaak. Heb geen wifi in het huisje aanwezig. Men moest daarvoor naar de kantine.

                6.9

                Anonymous - Maarssen - Nederland

                8-persoons bungalow D Libellule

                nl_NL 18 August 2016

                Review of "Bungalowpark Les Doyards" 6.0

                Super locatie, heerlijk aan het meer gelegen, op korte afstand van diverse bezienswaardigheden.

                Review of "8-persoons bungalow D Libellule" 7.0

                Redelijk complete huisjes.
                Goed ingericht met voldoende ruimte voor de 8 personen.

                De site van het park zelf gaf aan dat er WiFi ín de huisjes aanwezig is. Dit is echter niet zo, alleen bij de receptie is er een WiFi-verbinding beschikbaar.
                Ondanks vraag om extra schoonmaak ivm stofallergie toch redelijk stoffig hier en daar.

                7.4

                Ms. Régine Croes - Leeuwarden - Nederland

                8-persoons bungalow D Libellule

                nl_NL 31 July 2016

                Review of "Bungalowpark Les Doyards" 7.0

                De lokatie, de vriendelijkheid van de mensen

                Mijn man en kinderen zouden graag willen dat het personeel ook Nederlands en Engels zouden kunnen spreken.
                Verder zou het handig zijn als er wifi was in de huisjes en dat het signaal van de gratis wifi sterker zou zijn
                Binnen het huis kunnen de matrassen, het beddegoed, de keuken, douche, handdoeken en wc wellicht wel verbeterd/gemoderniseerd worden. Maar dat is niet storend. We komen zelf echter uit een omgeving met veel 5-sterren hotels waardoor onze verwachtingen soms wat hoog zijn qua accomodatie.

                Review of "8-persoons bungalow D Libellule" 6.0

                We hadden bijna alles wat we nodig hadden

                Het zou handig zijn als de huisjes zouden beschikken over wifi

                5.7

                Anonymous - wernhout - Nederland

                8-persoons bungalow D Libellule

                nl_NL 6 July 2016

                Review of "Bungalowpark Les Doyards" 5.0

                Mooie ligging en ruime huisjes

                Is erg aan het verwaarlozen park wordt niet netjes gehouden

                Review of "8-persoons bungalow D Libellule" 5.0

                Rustig huisje binnen wel schoon

                Aan het verouderen

                8.7

                Anonymous - torhout - België

                8-persoons bungalow D Libellule

                nl_BE 17 May 2016

                Review of "Bungalowpark Les Doyards" 9.0

                Ruime bungalows en rustige omgeving

                Meer parking dicht bij bungalow

                Review of "8-persoons bungalow D Libellule" 9.0

                Ruime bungalow en appart toilet

                7.4

                Anonymous - Deurne - België

                8-persoons bungalow D Libellule

                nl_BE 2 April 2016

                Review of "Bungalowpark Les Doyards" 6.0

                This review has no comments.

                Review of "8-persoons bungalow D Libellule" 8.0

                This review has no comments.

                5.7

                Anonymous - Arnhem - Nederland

                8-persoons bungalow D Libellule

                nl_NL 1 September 2015

                Review of "Bungalowpark Les Doyards" 5.0

                Rustige ligging, rustig park. 8-persoons huisjes zijn netjes en ruim

                Het "restaurant" is meer dicht dan open en de zogenoemde sporthal is een bouwval. De indoor tennisbaan bevindt zich in deze bouwval en het "tennisnet" bestaat uit een rij stoelen.

                Review of "8-persoons bungalow D Libellule" 7.0

                Ruime huisjes, netjes aangekleed.

                De douche was kapot en het toilet was niet schoon.

                Frequently asked questions about the holiday park

                Parc

                The reception is open from until .

                No, the accommodation is not suitable for disabled people.

                Yes, this is possible. However, you cannot enter your accommodation and the park does not provide luggage storage.

                Accommodation

                There are no accommodations that feature a fireplace

                It is possible for babies to stay in some of the accommodations.

                No, you can not specify a preference for the location of the room.

                There are unfortunately no accommodations suitable for disabled people.

                No, the park is non-smoking.

                No, pets are not allowed.

                None of the accommodations have their own parking space.

                Facilities

                The park does not have a restaurant.

                No, the park does not have a subtropical swimming paradise.

                There is no supermarket.

                The following is available:
                - Playground/playing equipment

                No.

                No.

                The following is available:
                - Table tennis
                - Petanque court

                No, there is no WiFi at the park.

                The park does not have spa facilities.

                Frequently asked questions about booking

                Top 10 Questions

                To see the current availability of any accommodation offered on our website, please check the page of your chosen holiday park. The availability of accommodation can change at any moment. If you have any questions about availability, please contact our Service Desk on +31 23-3024901 (10 cents p/m).

                It's always possible to pass on your special preferences and requests to the holiday park. For example, you may require disabled facilities, or you may prefer smoke/pet free accommodation. The possibilities vary between both holiday park and accommodation type. We therefore advise you to contact our Service Desk regarding your special preferences on +31 23-3024901 (10 cents p/m) or fill out the contact form. Our employees can then examine the possibilities to meet your individual needs.

                The payment conditions can vary by park. For more information about the payment, you can contact the holiday park directly. In most cases, you will receive an reservation confirmation from the holiday park within a few days of making your booking. If there is sufficient time, you should meet the transaction needs before your stay in the holiday park. The park can also request a deposit. The reservation confirmation specifies the required payment method(s). For more information about the payment, we recommend contacting the holiday park directly. 

                Have you found a holiday cottage, bungalow, or apartment that suits your needs? You can book with us online.

                Online
                Decide on the holiday park, choose the type of accommodation you want, specify the dates, and click on book. Just follow these simple steps and your booking will be complete in no time! Within half an hour of booking your accommodation (both over the phone and online) you will receive a conffirmation email, which is where you can also find your booking number.

                Within half an hour of the booking, you will receive a confirmation email. If you've not received an email within half an hour, then please check your junk mail. If you still can't find your confirmation email, then we suggest getting in touch with our Service Desk on +31 23-3024901 (10 cents p/m) or fill out the contact form. In order for us to help you as quickly as possible, please have the following information to hand:

                • The name in which the booking was made
                • The name of the holiday park
                • The arrival date
                • The booking number (if known)

                To change a booking (e.g. to another date), please contact our Service Desk on +31 23-3024901 (10 cents p/m). Changes are always made upon request and at the discretion of the holiday park. HolidayParkSpecials charges no fees, however, it may be that the park charges an additional fee (depending on the type of change). If the park does charge change fees, the costs will always be discussed with you.

                Any booking made can be cancelled using a link provided in the confirmation email. If you no longer have the confirmation email, please contact our Service Desk by calling +31 23-3024901 (10 cents p/m).

                Please note: in most cases, the holiday park will charge a cancellation fee, and the amount of this fee will depend on how late you cancel the booking. For this reason, we always recommend cancellation insurance. We also advise you to contact our Service Desk over the phone to discuss whether the booking can be moved to a different date. 

                Each holiday park has its own cancellation conditions. In these conditions, it will be stated whether the holiday park will charge a cancellation fee. Cancellation insurance is insurance against financial loss resulting from the cancellation of a booking. HolidayParkSpecials does not offer cancellation insurance at the moment, however you are free to arrange cancellation insurance yourself with an external party.

                The prices of the offered accommodations are made up of flexible rates. Each holiday park can adjust its prices and availability 24 hours a day on HolidayParkSpecials. The most up-to-date prices and availability can be found on the detail page of the relevant holiday park. For more information, please contact our Service Desk on +31 23-3024901 (10 cents p/m).

                If you have any questions, do not hesitate to contact our Service Desk on +31 23-3024901 (10ct. p/m). We are available at the following times: Monday - Friday (9:00 to 22:00), Saturday (10:00 to 18:00) and Sunday (10:00 to 18:00) (Central European Time, GMT +1).

                Each holiday park has its own policies regarding pets. Some parks do not allow pets at all, and in other cases it varies according to the type of accommodation. In most cases, there is an additional fee for bringing a pet. The costs can be found on the information page of the relevant holiday park. If you're planning on bringing a pet with you, always make sure you make it clear when booking to avoid any problems (or additional costs) later on down the line. For more information about pet access to the holiday park of your choice, please contact our Service Desk on +31 23-3024901 (10 cents p/m) or fill out the contact form.