Tulpenstraat 141, B-3530, Houthalen-Helchteren, Belgium
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About the park

  • Stunning natural surroundings
  • Tropical swimming paradise
  • Castle brewery Ter Dolen

Enjoy your holiday at Oostappen park Hengelhoef, Houthalen, an ideal location for water lovers! Have fun in the tropical swimming paradise and enjoy a nice walk in the surrounding woodland.

Read all about the park

Popular facilities

  • Tropical swimming paradise
  • Playground / playing equipment
  • Restaurant
  • Supermarket
  • Petting zoo
View all facilities
6.2Sufficient1916 reviews
Check availability

Mobile Home/Chalet

4-person mobile home/caravan Kampeerbungalow1/6

  1. 32m2
  2. 2 bedrooms
  3. Parking spot
from
£82.90
Price breakdown

Facilities

Type

  • Size 32m²
  • Parking near accommodation
  • Single storey

Bedroom(s)

  • 2 bedrooms
  • 2-person bed
  • Beds with duvets
  • Bunkbeds
  • Pillows

Location

  • Detached

Garden/outside area

  • Garden furniture
  • Terrace

Living room/Furnishings

  • Dining area
  • Sitting area

Kitchen

  • Coffee machine
  • Gas stove
  • Kitchenware
  • Small refrigerator

House rules

  • Pets allowed, £25.- per pet per stay (Max. 2)
  • Check-in from 15:00 Check-out before 10:00

Plus points from guests

    Prices

    This price applies to a 4-person mobile home/caravan Kampeerbungalow, with the first arrival possibility on , 2 Nights.

    Including

    • Cleaning fee

    Compulsory surcharges

    • Bedlinen£8.06  per person
    • Local taxes£1.06  per person per night
    • Reservation costs£16.96  per booking

    • Compulsory surcharges£61.92
    • Accommodation£82.90
    • Total price£144.82

    Deposit

    This Accommodation does not require a Deposit

    Cancellation Conditions

    Cancellation conditions according to Recroni


    Add-on extras (optional)

    • Babybath £5.51  per unit
    • Kids chair £5.51  per unit
    • Ligging voorkeur £13.99  per accommodation per booking
    • Playpen £5.51  per unit
    • Preference surcharge £14.84  per accommodation
    4-person Mobile home/caravan Mechelse1/7

    1. 2 bedrooms
    2. 1 bathroom
    3. Parking spot
    from
    £99.82
    Price breakdown

    Facilities

    Type

    • 1 parking spot

    Bedroom(s)

    • 2 bedrooms
    • Bedroom with 2 single beds
    • Bedroom with a double bed
    • Beds with blankets
    • Pillows

    Sanitary facilities

    • 1 bathroom
    • Separate shower

    Garden/outside area

    • Garden furniture
    • Parasol
    • Terrace

    Living room/Furnishings

    • Dining area
    • Sitting area
    • Television

    Kitchen

    • Coffee machine
    • Gas stove
    • Kitchen
    • Kitchenware
    • Small refrigerator

    House rules

    • Pets allowed, Free! (Max. 2)
    • Smoking allowed
    • Check-in from 15:00 Check-out before 10:00

    Plus points from guests

      Prices

      This price applies to a 4-person Mobile home/caravan Mechelse, with the first arrival possibility on , 2 Nights.

      Including

      • Cleaning fee

      Compulsory surcharges

      • Bedlinen£8.06  per person
      • Local taxes£1.06  per person per night
      • Reservation costs£16.96  per booking

      • Compulsory surcharges£61.92
      • Accommodation£99.82
      • Total price£161.74

      Deposit

      This Accommodation does not require a Deposit

      Cancellation Conditions

      Cancellation conditions according to Recroni


      Add-on extras (optional)

      • Babybath £5.51  per unit
      • Kids chair £5.51  per unit
      • Ligging voorkeur £13.99  per accommodation per booking
      • Playpen £5.51  per unit
      • Preference surcharge £14.84  per accommodation
      4-person Mobile home/caravan Laambeek1/9

      1. 30m2
      2. 2 bedrooms
      3. 1 bathroom
      4. Parking spot
      £154.81from
      - 38%
      £96.44
      Price breakdown

      Facilities

      Type

      • Size 30m²
      • Child friendly
      • Parking near accommodation
      • Single storey

      Bedroom(s)

      • 2 bedrooms
      • Beds with duvets
      • Pillows

      Location

      • Detached

      Sanitary facilities

      • 1 bathroom
      • Shower

      Garden/outside area

      • Garden furniture
      • Terrace

      Living room/Furnishings

      • Dining area
      • Sitting area

      Kitchen

      • Coffee machine
      • Kitchen
      • Kitchenware
      • Small refrigerator

      House rules

      • Pets allowed, £25.- per pet per stay (Max. 2)
      • Check-in from 15:00 Check-out before 10:00

      Plus points from guests

        Prices

        This price applies to a 4-person Mobile home/caravan Laambeek, with the first arrival possibility on , 2 Nights.

        Including

        • Cleaning fee

        Compulsory surcharges

        • Bedlinen£8.06  per person
        • Local taxes£1.06  per person per night
        • Reservation costs£16.96  per booking

        • Compulsory surcharges£61.92
        • Accommodation£96.44
        • Total price£158.36

        Deposit

        This Accommodation does not require a Deposit

        Cancellation Conditions

        Cancellation conditions according to Recroni


        Add-on extras (optional)

        • Babybath £5.51  per unit
        • Kids chair £5.51  per unit
        • Ligging voorkeur £13.99  per accommodation per booking
        • Playpen £5.51  per unit
        • Preference surcharge £14.84  per accommodation
        4-person mobile home/caravan Heide1/8

        1. 30m2
        2. 2 bedrooms
        3. 1 bathroom
        4. Parking spot
        from
        £104.90
        Price breakdown

        Facilities

        Type

        • Size 30m²
        • 1 parking spot

        Bedroom(s)

        • 2 bedrooms
        • Bedroom with 2 single beds
        • Bedroom with a double bed
        • Beds with duvets
        • Pillows

        Sanitary facilities

        • 1 bathroom
        • Shower

        Garden/outside area

        • Garden furniture
        • Parasol
        • Terrace

        Living room/Furnishings

        • Dining area
        • Sitting area
        • Television

        Kitchen

        • Coffee machine
        • Gas stove
        • Kitchenware
        • Small refrigerator

        House rules

        • Pets allowed, Free! (Max. 2)
        • Check-in from 15:00 Check-out before 10:00

        Plus points from guests

          Prices

          This price applies to a 4-person mobile home/caravan Heide, with the first arrival possibility on , 2 Nights.

          Including

          • Cleaning fee

          Compulsory surcharges

          • Bedlinen£8.06  per person
          • Local taxes£1.06  per person per night
          • Reservation costs£16.96  per booking

          • Compulsory surcharges£61.92
          • Accommodation£104.90
          • Total price£166.82

          Deposit

          This Accommodation does not require a Deposit

          Cancellation Conditions

          Cancellation conditions according to Recroni


          Add-on extras (optional)

          • Babybath £5.51  per unit
          • Kids chair £5.51  per unit
          • Ligging voorkeur £13.99  per accommodation per booking
          • Playpen £5.51  per unit
          • Preference surcharge £14.84  per accommodation
          6-person mobile home/caravan Hertenkamp1/9

          1. 30m2
          2. 3 bedrooms
          3. 1 bathroom
          4. Parking spot
          from
          £109.97
          Price breakdown

          Facilities

          Type

          • Size 30m²
          • Parking near accommodation
          • Single storey

          Bedroom(s)

          • 3 bedrooms
          • 2-person bed
          • Beds with duvets
          • Bunkbeds
          • Pillows
          • Separate beds

          Location

          • Detached

          Sanitary facilities

          • 1 bathroom
          • Shower

          Garden/outside area

          • Garden furniture
          • Terrace

          Living room/Furnishings

          • Dining area
          • Sitting area

          Kitchen

          • Coffee machine
          • Electric kettle
          • Fridge freezer
          • Gas stove
          • Kitchenware
          • Open kitchen
          • Small refrigerator

          House rules

          • Pets allowed, £25.- per pet per stay (Max. 2)
          • Check-in from 15:00 Check-out before 10:00

          Plus points from guests

            Prices

            This price applies to a 6-person mobile home/caravan Hertenkamp, with the first arrival possibility on , 2 Nights.

            Including

            • Cleaning fee

            Compulsory surcharges

            • Bedlinen£8.06  per person
            • Local taxes£1.06  per person per night
            • Reservation costs£16.96  per booking

            • Compulsory surcharges£84.40
            • Accommodation£109.97
            • Total price£194.37

            Deposit

            This Accommodation does not require a Deposit

            Cancellation Conditions

            Cancellation conditions according to Recroni


            Add-on extras (optional)

            • Babybath £5.51  per unit
            • Kids chair £5.51  per unit
            • Ligging voorkeur £13.99  per accommodation per booking
            • Playpen £5.51  per unit
            • Preference surcharge £14.84  per accommodation
            6-person Mobile home/caravan Reeën1/10

            1. 36m2
            2. 3 bedrooms
            3. 1 bathroom
            4. Parking spot
            from
            £113.36
            Price breakdown

            Facilities

            Type

            • Size 36m²
            • Single storey
            • 1 parking spot

            Bedroom(s)

            • 3 bedrooms
            • 2-person bed
            • Beds with duvets
            • Pillows
            • Separate beds

            Location

            • Terraced

            Sanitary facilities

            • 1 bathroom
            • Shower

            Garden/outside area

            • Garden furniture
            • Terrace

            Living room/Furnishings

            • Dining area
            • Sitting area
            • Television

            Kitchen

            • Coffee machine
            • Electric kettle
            • Fridge freezer
            • Gas stove
            • Kitchenware
            • Microwave
            • Open kitchen
            • Small refrigerator

            House rules

            • Pets allowed, £25.- per pet per stay (Max. 2)
            • Check-in from 15:00 Check-out before 10:00

            Plus points from guests

              Prices

              This price applies to a 6-person Mobile home/caravan Reeën, with the first arrival possibility on , 2 Nights.

              Including

              • Cleaning fee

              Compulsory surcharges

              • Bedlinen£8.06  per person
              • Local taxes£1.06  per person per night
              • Reservation costs£16.96  per booking

              • Compulsory surcharges£84.40
              • Accommodation£113.36
              • Total price£197.76

              Deposit

              This Accommodation does not require a Deposit

              Cancellation Conditions

              Cancellation conditions according to Recroni


              Add-on extras (optional)

              • Babybath £5.51  per unit
              • Kids chair £5.51  per unit
              • Ligging voorkeur £13.99  per accommodation per booking
              • Playpen £5.51  per unit
              • Preference surcharge £14.84  per accommodation

              Apartment

              8-person apartment Van Craenwick1/12

              1. 75m2
              2. 3 bedrooms
              3. 1 bathroom
              from
              £111.67
              Price breakdown

              Facilities

              Type

              • Size 75m²
              • Child friendly
              • Single storey

              Bedroom(s)

              • 3 bedrooms
              • 2-person bed
              • Beds with duvets
              • Bunkbeds
              • Pillows
              • Separate beds

              Location

              • Terraced

              Sanitary facilities

              • 1 bathroom
              • Shower

              Garden/outside area

              • Garden furniture

              Living room/Furnishings

              • Dining area
              • Sitting area
              • Television

              Kitchen

              • Coffee machine
              • Gas stove
              • Kitchen
              • Kitchenware
              • Microwave
              • Open kitchen
              • Small refrigerator

              House rules

              • Pets allowed, £25.- per pet per stay (Max. 2)
              • Check-in from 15:00 Check-out before 10:00

              Plus points from guests

                Prices

                This price applies to a 8-person apartment Van Craenwick, with the first arrival possibility on , 2 Nights.

                Including

                • Cleaning fee

                Compulsory surcharges

                • Bedlinen£8.06  per person
                • Local taxes£1.06  per person per night
                • Reservation costs£16.96  per booking

                • Compulsory surcharges£106.88
                • Accommodation£111.67
                • Total price£218.55

                Deposit

                This Accommodation does not require a Deposit

                Cancellation Conditions

                Cancellation conditions according to Recroni


                Add-on extras (optional)

                • Babybath £5.51  per unit
                • Kids chair £5.51  per unit
                • Ligging voorkeur £13.99  per accommodation per booking
                • Playpen £5.51  per unit
                • Preference surcharge £14.84  per accommodation

                About Oostappen park Hengelhoef

                Enjoy your holiday at Oostappen park Hengelhoef, Houthalen - an ideal location for water lovers! Have fun in the tropical swimming paradise, and enjoy a delightful walk in the woods. Looking for some day trip ideas? Why not go to the castle brewery Ter Dolen, where you can taste some of the best local Belgian beers.

                Facilities Oostappen park Hengelhoef
                Next to the lake, you can enjoy the sandy beach and sunbathing area, or play beach volleyball, football or basketball. If you’d rather something more relaxing, you can spend an afternoon fishing. There is a large tropical swimming paradise for those who want to enjoy the wave pool, lazy river, and various slides. If you really need to unwind, you can make use of the sauna, steam bath, herbal baths, jacuzzi and solarium. During the school holidays, fantastic entertainment programmes are organised. There are nightly variety shows and sporting events. You can teach the kids how to play petanque, or enjoy a game of mini-golf, table tennis or football. If you fancy a day out exploring the surroundings, you can rent a bike on site.

                Children's facilities Oostappen park Hengelhoef
                Your whole family can enjoy themselves in the fantastic subtropical swimming paradise. For the little ones, there’s a separate infant and toddler pool. Furthermore, they can go to Villa Victor, the indoor playing area where they can slide, climb, crawl and enjoy. The pamper zone is furnished with a mini slide, balls and soft playing apparatus. During school holidays, kids can participate in activities such as games afternoons, children's bingo and treasure hunts. There is even a bouncy castle!

                Restaurants Oostappen park Hengelhoef
                The covered plaza in the centre of the holiday park is equipped with terraces, restaurant-tavern Renardeau, an atmospheric bar, a snack bar and a supermarket.

                Surroundings Oostappen park Hengelhoef
                Oostappen park Hengelhoef is situated near the stunning Belgian nature reserve, Tenhaagdoornheide. Its rolling valleys and rich woodland will amaze the entire family. There are also many day trip opportunities nearby, including a visit to the castle brewery Ter Dolen, or a traditional Flemish town such as Hechtel-Eksel or Peer.

                Parc facilities

                Children

                • Amusement hall/slot machines
                • Entertainment for children
                • Entertainment programme (during holidays)
                • Indoor playground
                • Petting zoo
                • Playground/playing equipment
                • Supervised kids club (during holidays)

                General

                • 24-hour emergency service
                • Bar
                • Cash machine
                • Laundry service
                • Supermarket
                • Terrace

                Sport

                • Bicycle rental service
                • Billiards
                • Fishing rental
                • Miniature golf
                • Outdoor tennis courts
                • Pedal boat rental
                • Petanque court
                • Sports fields for various sports
                • Table tennis
                • Wagon rental

                Beauty & Wellness

                • Hot tub
                • Sauna

                Swimming

                • Children's swimming pool
                • Indoor pool
                • Tropical swimming paradise
                • Various water attractions

                Important information

                Reception

                Check-in From 15.00
                Check-out Before 10.00
                Opening times 08:00 - 18:00
                Early check-in possible? No

                WiFi

                WiFi available? No

                Restuarant

                Restaurant at the park? Yes
                Type restaurant A la carte restaurant
                Restaurant
                Snack bar

                Services available

                Fondue set rental

                Pets

                Pets allowed No
                The price per allowed pet can be found in the details of the respective accommodation.
                Max. 2

                Smoking

                Smoke-free holiday park? No

                Accommodation

                Number of rooms 250

                Address

                Tulpenstraat 141, B-3530, Houthalen-Helchteren, Belgium

                Parking

                Costs €3.00 p./n.

                Distances

                Centre 10.5 km.

                Payment Method

                Payment is settled directly with the park, you will receive a full invoice with payment instructions from the park once a booking has been made. Please note: This invoice could arrive up to two weeks before your arrival date. The following payment conditions apply:

                The following payment conditions apply:
                - 50% of the total booking amount is due on or before 14 days after booking.
                - 100% of the total booking amount is due on or before 42 days before arrival.

                Deposit:
                This park does not require a deposit.

                Cancellation Conditions

                Cancellation conditions according to Recron i

                Tourist tax

                Prices are excluding tourist tax.

                Pets are always on request. This request has to be approved by the holiday park. Bringing your pet costs €5 per pet per night and a €10 cleaning fee.

                The indicated prices include the cost of…

                • Cleaning fee

                Good to know

                Preferences
                Für die meisten Sonderwünsche/Vorzugswahl fallen Extrakosten in Höhe von 17,50 € an. Wird Ihre Vorzugswahl berücksichtigt, werden die Kosten dafür auf der Rechnung von Oostappen Vakantiepark De Berckt aufgeführt.
                Groups and deposit
                Groups can stay only on request at the holiday park. If your application is accepted by the park, you will be asked to pay a deposit per person. During big events in the area of the park a deposit may also be required, of all guests staying during this events.
                Opening hours leisure facilities
                Low season: Facilities not, or only available within limits. High season: Depending on the number of people in the park, facilities may be limited or not open at all.
                Facilities chalet Kampeer
                In the 4 person chalet Kampeer, there are no shower & toilet facilities. Guests can make use of the public restroom facilities at the park.
                Businesses
                This holiday park does not accept bookings from companies / employees of companies.

                Map

                Distances from

                • Centre : 10.5 km.
                6.2

                Review of Oostappen park Hengelhoef

                Average rating from guests based on 1916 reviews

                Read the personal experiences of guests who have stayed at Oostappen park Hengelhoef through HolidayParkSpecials.co.uk. Upon return, guests automatically receive an invitation to review their accommodation and experience.

                Park

                General 6.0
                Value for money 6.0
                Location 7.0

                Customer service

                Customer Service 6.0
                Park atmosphere 6.0

                Accommodation

                General 6.0
                Furnishings and comfort 6.0
                Cleanliness 5.0

                Filter reviews by

                4.4

                8-persoons appartement Van Craenwick

                nl_NL 17 August 2021

                Review of "Oostappen park Hengelhoef" 4.0

                Geen

                Bijna alles. Het is een onsmakelijk park

                Review of "8-persoons appartement Van Craenwick" 4.0

                De afmetingen

                Sober ingericht en slechte hygiëne.

                6.7

                4-persoons stacaravan/chalet Heide

                nl_NL 17 August 2021

                Review of "Oostappen park Hengelhoef" 7.0

                This review has no comments.

                Review of "4-persoons stacaravan/chalet Heide" 6.0

                Perfecte ligging ideaal met kinderen

                3.7

                4-persoons stacaravan/chalet Mechelse

                nl_NL 17 August 2021

                Review of "Oostappen park Hengelhoef" 3.0

                Mooi zwembad

                Vieze caravan
                Niet kunnen zwemmen dmv reserveringen

                Review of "4-persoons stacaravan/chalet Mechelse" 3.0

                Rustig

                Vies,heb ook mail gestuurd naar oossstappen tot nu toe niks gehoord van de 7 dagen 5 vol gemaakt

                5.4

                6-persoons stacaravan/chalet Reeën

                nl_NL 17 August 2021

                Review of "Oostappen park Hengelhoef" 5.0

                Het was rustig ruime huisjes, mooi omgeving. Je hebt ruimte om te wandelen. Je kan je auto makkelijk kwijt voor het huisje.

                Was niet echt tevreden over de bezienswaardigheden. Op de site lijkt alles zo groot en leuk. We mochten maar 2 uur per dag zwemmen en je moest reserveren om te zwemmen er zijn heel veel dingen die je nog moet betalen om te spelen. Eten was prijzig. Het was niet waar ik op had gehoopt. Dit was de eerste keer en de laatste keer dat ik naar opstappen park hengelhoef ga. Volgende keer naar een andere vakantie park voor ons.

                Review of "6-persoons stacaravan/chalet Reeën" 6.0

                Het was wel ruim, was redelijk schoon. Je had genoeg ruimte om je spullen weg te zetten. Was tevreden over het huisje

                De deurknop van de badkamer was kappot en de tv deed het niet.

                4.6

                6-persoons stacaravan/chalet Hertenkamp

                nl_NL 14 August 2021

                Review of "Oostappen park Hengelhoef" 4.0

                Eigenlijk geen

                Chalet in slechte staat. Niet goed schoongemaakt. Kookplaat defect. Douche werkte niet goed waardoor mijn jongste dochter ligt verbrand was. Koelkast zwaar verroest. Echt belachelijk veel betaalt voor zo een slecht onderkomen.

                Review of "6-persoons stacaravan/chalet Hertenkamp" 4.0

                Kleine tv met bijna geen kanalen. Defecte douche en kookplaat. Overal stof en zwarte haren terwijl wij met 3 blonde dames waren.

                6.4

                6-Personen Mobilheim/Chalet Hertenkamp

                de_DE 14 August 2021

                Review of "Oostappen park Hengelhoef" 7.0

                Viel für Kinder

                Der Park sowie das Mobilheim waren nicht sauber.Sehr umorganisiert statt wie angegeben 15uhr waren wir erst nach 17Uhr in unserm Haus bei anreise.
                die Wildwasserrutsche ist lebensgefährlich keine Hilfe oder Kontrolle durch Bademeister.

                Review of "6-Personen Mobilheim/Chalet Hertenkamp" 6.0

                This review has no comments.

                4.9

                8-persoons appartement Van Craenwick

                nl_NL 14 August 2021

                Review of "Oostappen park Hengelhoef" 5.0

                Het zwembad was top

                Het is er smerig ,en het personeel in het restaurant is onvriendelijk en scheld de klanten gewoon uit dat ze hun bek moeten houden wij komen zeker Niet! Terug

                Review of "8-persoons appartement Van Craenwick" 4.0

                Het is ruim genoeg

                Tis smerig bij aankomst,

                8.0

                8-persoons appartement Van Craenwick

                nl_NL 11 August 2021

                Review of "Oostappen park Hengelhoef" 8.0

                This review has no comments.

                Review of "8-persoons appartement Van Craenwick" 8.0

                This review has no comments.

                6.7

                6-persoons stacaravan/chalet Reeën

                nl_NL 11 August 2021

                Review of "Oostappen park Hengelhoef" 7.0

                Zwemparadijs en voldoende mogelijkheden. Een nieuwe chalet

                Geen vriendelijk gedraag door Chef medewerker

                Review of "6-persoons stacaravan/chalet Reeën" 8.0

                Nieuw en schoon

                Veel muggen kon ramen met voorzethor beschermen

                6.9

                8-Personen Ferienwohnung Van Craenwick

                de_DE 10 August 2021

                Review of "Oostappen park Hengelhoef" 6.0

                Gut zu erreichen
                Unterkunft war sauber.

                Alles wird als hundetoilette benutzt.
                Zu wenig Platz im Restaurant für die Anzahl an Urlaubern.
                Zu wenig für 4 jährige. Man wird als deutsches Kind ausgespart.
                Manchmal schlecht organisiert

                Review of "8-Personen Ferienwohnung Van Craenwick" 7.0

                Die Terrasse vor der Tür war schön. Und die Küche war auch super

                Dusche viel zu klein leider. Mit kleinen Kindern echt schwierig. Toilette war ausreichend und ok mehr Platz wäre von Vorteil.
                Regale an den Wänden wären schön gewesen um Handtücher und Duschzeug abzulegen. Generell für so viele Personen zu wenig Platz um Klamotten zu verstauen..
                ledercouch sehr unbequem und laden nicht zum verweilen ein.

                Frequently asked questions about the holiday park

                Parc

                No, that is not possible.

                The reception is open from 08:00 until 18:00.

                No, the accommodation is not suitable for disabled people.

                Accommodation

                Some of the accommodations have their own parking space.

                No, pets are not allowed.

                No, the park is non-smoking.

                There are unfortunately no accommodations suitable for disabled people.

                No, you can not specify a preference for the location of the room.

                It is possible for babies to stay in some of the accommodations.

                There are no accommodations that feature a fireplace

                Facilities

                The park offers the following restaurants:
                - Restaurant
                - Snack bar
                - A la carte restaurant

                Yes, the park has a subtropical swimming paradise.

                The following is available:
                - Supermarket

                The following is available:
                - Playground/playing equipment
                - Entertainment for children
                - Amusement hall/slot machines
                - Petting zoo
                - Supervised kids club (during holidays)
                - Entertainment programme (during holidays)
                - Indoor playground
                - Children's swimming pool

                Yes

                Yes

                The following is available:
                - Bicycle rental service
                - Outdoor tennis courts
                - Pedal boat rental
                - Fishing rental
                - Billiards
                - Sports fields for various sports
                - Table tennis
                - Petanque court
                - Wagon rental

                No, there is no WiFi at the park.

                The following is available:
                - Sauna
                - Turkish steam bath
                - Hot tub

                Frequently asked questions about booking

                Top 10 Questions

                To see the current availability of any accommodation offered on our website, please check the page of your chosen holiday park. The availability of accommodation can change at any moment. If you have any questions about availability, please contact our Service Desk on +31 23-3024901 (10 cents p/m).

                It's always possible to pass on your special preferences and requests to the holiday park. For example, you may require disabled facilities, or you may prefer smoke/pet free accommodation. The possibilities vary between both holiday park and accommodation type. We therefore advise you to contact our Service Desk regarding your special preferences on +31 23-3024901 (10 cents p/m) or fill out the contact form. Our employees can then examine the possibilities to meet your individual needs.

                The payment conditions can vary by park. For more information about the payment, you can contact the holiday park directly. In most cases, you will receive an reservation confirmation from the holiday park within a few days of making your booking. If there is sufficient time, you should meet the transaction needs before your stay in the holiday park. The park can also request a deposit. The reservation confirmation specifies the required payment method(s). For more information about the payment, we recommend contacting the holiday park directly. 

                Have you found a holiday cottage, bungalow, or apartment that suits your needs? You can book with us either online or over the telephone!

                Telephone
                You can call us on: +31 23-3024901 (10 cents. p/m). Our Service Desk can be reached by phone at the following times: Monday - Friday (9:00 to 22:00), Saturday (10:00 to 18:00) and Sunday (10:00 to 18:00) (Central European Time, GMT +1).

                Online
                Would you prefer to book online? Then decide on the holiday park, choose the type of accommodation you want, specify the dates, and click on book. Just follow these simple steps and your booking will be complete in no time! Within half an hour of booking your accommodation (both over the phone and online) you will receive a conffirmation email, which is where you can also find your booking number.

                Within half an hour of the booking, you will receive a confirmation email. If you've not received an email within half an hour, then please check your junk mail. If you still can't find your confirmation email, then we suggest getting in touch with our Service Desk on +31 23-3024901 (10 cents p/m) or fill out the contact form. In order for us to help you as quickly as possible, please have the following information to hand:

                • The name in which the booking was made
                • The name of the holiday park
                • The arrival date
                • The booking number (if known)

                To change a booking (e.g. to another date), please contact our Service Desk on +31 23-3024901 (10 cents p/m). Changes are always made upon request and at the discretion of the holiday park. HolidayParkSpecials charges no fees, however, it may be that the park charges an additional fee (depending on the type of change). If the park does charge change fees, the costs will always be discussed with you.

                Any booking made can be cancelled using a link provided in the confirmation email. If you no longer have the confirmation email, please contact our Service Desk by calling +31 23-3024901 (10 cents p/m).

                Please note: in most cases, the holiday park will charge a cancellation fee, and the amount of this fee will depend on how late you cancel the booking. For this reason, we always recommend cancellation insurance. We also advise you to contact our Service Desk over the phone to discuss whether the booking can be moved to a different date. 

                Each holiday park has its own cancellation conditions. In these conditions, it will be stated whether the holiday park will charge a cancellation fee. Cancellation insurance is insurance against financial loss resulting from the cancellation of a booking. HolidayParkSpecials does not offer cancellation insurance at the moment, however you are free to arrange cancellation insurance yourself with an external party.

                The prices of the offered accommodations are made up of flexible rates. Each holiday park can adjust its prices and availability 24 hours a day on HolidayParkSpecials. The most up-to-date prices and availability can be found on the detail page of the relevant holiday park. For more information, please contact our Service Desk on +31 23-3024901 (10 cents p/m).

                If you have any questions, do not hesitate to contact our Service Desk on +31 23-3024901 (10ct. p/m). We are available at the following times: Monday - Friday (9:00 to 22:00), Saturday (10:00 to 18:00) and Sunday (10:00 to 18:00) (Central European Time, GMT +1).

                Each holiday park has its own policies regarding pets. Some parks do not allow pets at all, and in other cases it varies according to the type of accommodation. In most cases, there is an additional fee for bringing a pet. The costs can be found on the information page of the relevant holiday park. If you're planning on bringing a pet with you, always make sure you make it clear when booking to avoid any problems (or additional costs) later on down the line. For more information about pet access to the holiday park of your choice, please contact our Service Desk on +31 23-3024901 (10 cents p/m) or fill out the contact form.