Customer serviceAbout the park
- Visit Durbuy
- Oasis of calm
- Stonehenge of the Ardennes
Residence Durbuy Ardennes is surrounded by nature, only 3km from the beautiful city of Durbuy. This park is an oasis of calm and features comfortable accommodation and fantastic facilities.
Read all about the parkPopular facilities
- Free WiFi
- Free Parking
- Outdoor pool
- Playground / playing equipment
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About Residence Durbuy Ardennen
Parc facilities
Children
- Playground (unsupervised)
- Playground/playing equipment
- Toy library
General
- 24-hour emergency service
- Cash machine
- Laundry service
Sport
- Golf course
Swimming
- Outdoor pool
Important information
Reception
| Check-in | From 16.00 |
|---|---|
| Check-out | Before 10.00 |
| Opening times | 09:00 - 18:00 |
| Early check-in possible? | No |
WiFi
| WiFi available? | Free |
|---|
Restuarant
| Restaurant at the park? | No |
|---|
Services available
Fondue set rental
Pets
| Pets allowed | Yes |
|---|---|
| Costs | £6.35 per pet per night |
| Maximum pets allowed can be found in the accommodation details | |
Smoking
| Smoke-free holiday park? | Yes |
|---|
Accommodation
| Number of rooms | 80 |
|---|
Chain
Address
Rue Fond Sainte-Anne 21, B-6940, Durbuy, Belgium
Parking
| Costs | Free of charge |
|---|
Distances
| Centre | 2.0 km. |
|---|---|
| Train station | 3.0 km. |
Payment Method
Payment is settled directly with the park, you will receive a full invoice with payment instructions from the park once a booking has been made. Please note: This invoice could arrive up to two weeks before your arrival date. The following payment conditions apply:
The following payment conditions apply:
- 30% of the total booking amount is due on or before 7 days after booking.
- 100% of the total booking amount is due on or before 21 days before arrival.
Booking deposit: € 250,00 per accommodation.
Cancellation Conditions
In case of cancellation to 16:00 hour 42 days before arrival 30% of the booking will be charged. i
Tourist tax
Prices are excluding tourist tax.
Good to know
- Deposit
- The park calculates a deposit of €250 per accommodation. If you depart outside the reception hours, then this amount will be refunded within max. 4 weeks. If you have three or more cottages booked, the deposit can only be refunded into your bank account. When renting to young people the deposit may be doubled (this applies to both individual groups and school groups).
- Energy costs
- Energy costs are calculated locally according to consumption. Each month, the price of energy is adjusted according to the official market rates
- Indoor swimming pool
- There is an indoor swimming pool approx. 200m from the park. You can buy entry cards at the reception of the park.
- Payment terms
- When you reserve an accommodation at this park, you have to pay the full amount of the reservation beforehand. The specific payment terms can be found on the invoice of the park.
- Pets
- Pets are always on request. Please make this request clear when booking and the park will take it into consideration.
Map
Legend
- Current Holiday park
- Holiday Parks in the area
- Attractions
Distances from
- Centre : 2 km.
- Train station Barvaux: 3 km.
Review of Residence Durbuy Ardennen
Average rating from guests based on 326 reviews
Read the personal experiences of guests who have stayed at Residence Durbuy Ardennen through HolidayParkSpecials.co.uk. Upon return, guests automatically receive an invitation to review their accommodation and experience.
Park
| General | 6.0 |
|---|---|
| Value for money | 6.0 |
| Location | 8.0 |
Customer service
| Customer Service | 7.0 |
|---|---|
| Park atmosphere | 6.0 |
Accommodation
| General | 6.0 |
|---|---|
| Furnishings and comfort | 6.0 |
| Cleanliness | 5.0 |
Anonymous - Sevenum - Nederland
2-persoons appartement Hades
25 July 2020
Review of "Residence Durbuy Ardennen" 5.0
* Mooie locatie en omgeving.
*
* Het personeel, slechte service het raam ging niet meer dicht, werd na 4x aangeven bij de receptie nog niet gemaakt.
* Het zwembad leuk dat je 1x mag zwemmen maar ze mogen wel zeggen dat je ervoor moet reserveren wat ze niet hebben gedaan
Review of "2-persoons appartement Hades" 5.0
* De koelkast was redelijk groot vergeleken met een ander park.
* Elektrisciteits kosten betalen wisten we pas na de boeking.
* Het raam, dat niet dicht ging, waar we voor 4x naar de receptie zijn gegaan. Waar ze niets mee hebben gedaan.
Mr. A.J. van den Broek - Tilburg - Nederland
2-persoons appartement Hades Ground Floor
25 July 2020
Review of "Residence Durbuy Ardennen" 4.0
Ligging en niet te groot.
Badkamer is gedateerd. Huisje was niet schoon. Spinnenweb. Lamp boven tafel was vet, leek wel nooit schoongemaakt. Plafond had gebladderd verf. Bank had vlekken.Deur naar badkamer kon niet helemaal open. Bestek was niet compleet. Een allegaartje aan kopjes en borden.
Review of "2-persoons appartement Hades Ground Floor" 4.0
We konden vanuit het huisje fijne fietstochten starten.
Anonymous - Joure - Nederland
4-persoons appartement Hera
22 February 2020
Review of "Residence Durbuy Ardennen" 7.0
Ligging
Onderhoud appartement
Review of "4-persoons appartement Hera" 3.0
Verwarming was goed te regelen
Nodig groot onderhoud van accommodatie toe.
Anonymous - Haelen - Nederland
8-persoons appartement Apollo
28 December 2019
Review of "Residence Durbuy Ardennen" 4.0
Als enigste plusplunt kan ik aangeven de centrale ligging van het park. Een fraaie heuvelachtige omgeving met uitzicht op het dal van Bohon.
Vriendelijke ontvangst door een man, maar nadat we het huisje hadden bekeken, waren we teruggegaan naar de receptie om aan te geven dat er te veel schimmel aanwezig was in de bad- en slaapkamers. Daarnaast was de toegang naar de voordeur niet prettig. De stenen trap was doorgezakt en de eerste trede van de ijzer trap was veel te hoog en daardoor te belastend. Na dit kenbaar te hebben gemaakt aan de balie, werd dezelfde man zeer onvriendelijk. We kregen het gevoel als vervelende klant bestempeld te zijn. Want zei hij, in het systeem stond ook dat ik al eerder had geklaagd over de energiekosten. Ik gaf aan toen vragen gesteld te hebben, maar de vakantiesfeer was nu al verpest! Niet fijn. Huis nr2 was niet veel beter maar gezien de reactie ...
Review of "8-persoons appartement Apollo" 3.0
Eigenlijk niets, we zijn gebleven omdat we alles al betaald hadden.
De huisjes vallen behoorlijk tegen: heel veel schimmel in badkamers en slaapkamers, kapotte/doorleefde en zwaar vervuilde meubilair, flinke scheuren in de muren tot aan het dak, geforceerde voordeur, loszittende dorpel, zeer slecht tot geen wifi bereik, slechte media apparatuur, ontbrekende brandblusser op de met sticker aangegeven locatie, defecte lampen, kapotte lichtschakelaars, loshangende lampen, gesprongen en gescheurde tegels in de badkamers en woonkamer, beschadigde stucwerk, flink bekraste muren, kapotte deur vriesvak, temperatuur water in douches niet constant, slechte matrassen, tochtende dakramen etc...
Het huisje wordt verhuurd als 8 persoons maar er zijn slechts 6 bedden. De overige 2 moeten op een smerige doorgezakte slaapbank liggen. Ondanks de energiemeter met piek en daluren moet je voor beide 0,25c per KwH betalen, maar dat zie je pas bij inschrijving. Aangezien alles elektrisch is, geen gas, gaat het hard. Douchen en koken gaat niet tegelijk vanwege een beveiliging
Ms. Evelyne Speijcken - Sittard - Nederland
8-persoons appartement Apollo
5 November 2019
Review of "Residence Durbuy Ardennen" 8.0
Mooie ligging, heerlijk rustig
Review of "8-persoons appartement Apollo" 4.0
Groot huisje
Huisje is ronduit smerig en slecht onderhouden. Douche is bijzonder vies, gele voegen schimmels etc. Veel spinnenwebben etc
Anonymous - Rotterdam - Nederland
4-person apartment Hera
23 October 2019
Review of "Residence Durbuy Ardennen" 3.0
Het enige pluspunt is de ligging
Ik vind dat er van te voren gezegt had moeten worden dat de receptie van het park tijdens ons verblijf gesloten is.
Review of "4-person apartment Hera" 4.0
Niets
Alles
Mr. Sven Breugelmans - Niel - België
10-persoons groepsaccommodatie Athena
21 October 2019
Review of "Residence Durbuy Ardennen" 9.0
This review has no comments.
Review of "10-persoons groepsaccommodatie Athena" 9.0
This review has no comments.
Ms. Molein Martine - Sint-Stevens-Woluwe - België
10-persoons groepsaccommodatie Athena
23 September 2019
Review of "Residence Durbuy Ardennen" 9.0
Mooi domein, goed onderhouden in een rustige mooie omgeving
Geen opmerkingen
Review of "10-persoons groepsaccommodatie Athena" 8.0
Gemakkelijke bungalow, alles bij de hand
Geen
Anonymous - veenoord - Nederland
2-persoons appartement Hades
31 August 2019
Review of "Residence Durbuy Ardennen" 9.0
Prachtige omgeving..
Huisje compleet ingericht.
Geen camping winkel .
Review of "2-persoons appartement Hades" 8.0
Keuken was fijn en compleet. Badkamer met bad.
Eigenlijk vonden wij het een erg prettig huisje het had schoner gekund maar oke.
Anonymous - Vlaardingen - Nederland
4-persoons appartement Hera
25 August 2019
Review of "Residence Durbuy Ardennen" 8.0
De ligging is heel erg mooi. Lekker rustig mooie groene uitzicht
Het huisje zelf is echt slecht
Review of "4-persoons appartement Hera" 3.0
Geen
Het huisje was smerig. Spin in bad. Wc was smerig en keuken plus het bestek was vies. We zijn gelijk volgende dag weg gegaan zo smerig was het.
Frequently asked questions about the holiday park
Parc
No, that is not possible.
The reception is open from 09:00 until 18:00.
No, the accommodation is not suitable for disabled people.
Accommodation
Some of the accommodations have their own parking space.
Pets are allowed in some of the accommodations.
No, the park is non-smoking.
There are unfortunately no accommodations suitable for disabled people.
No, you can not specify a preference for the location of the room.
It is possible for babies to stay in some of the accommodations.
There are no accommodations that feature a fireplace
Location
The nearest train station is "Barvaux" and is 3 km from the park.
Facilities
The park does not have a restaurant.
No, the park does not have a subtropical swimming paradise.
There is no supermarket.
The following is available:
- Playground/playing equipment
- Playground (unsupervised)
- Toy library
No.
No.
The following is available:
- Golf course
Yes, there is wifi available in the park.
The park does not have spa facilities.
Frequently asked questions about booking
Top 10 Questions
To see the current availability of any accommodation offered on our website, please check the page of your chosen holiday park. The availability of accommodation can change at any moment. If you have any questions about availability, please contact our Service Desk on +31 23-3024901 (10 cents p/m).
It's always possible to pass on your special preferences and requests to the holiday park. For example, you may require disabled facilities, or you may prefer smoke/pet free accommodation. The possibilities vary between both holiday park and accommodation type. We therefore advise you to contact our Service Desk regarding your special preferences on +31 23-3024901 (10 cents p/m) or fill out the contact form. Our employees can then examine the possibilities to meet your individual needs.
The payment conditions can vary by park. For more information about the payment, you can contact the holiday park directly. In most cases, you will receive an reservation confirmation from the holiday park within a few days of making your booking. If there is sufficient time, you should meet the transaction needs before your stay in the holiday park. The park can also request a deposit. The reservation confirmation specifies the required payment method(s). For more information about the payment, we recommend contacting the holiday park directly.
Have you found a holiday cottage, bungalow, or apartment that suits your needs? You can book with us online.
Online
Decide on the holiday park, choose the type of accommodation you want, specify the dates, and click on book. Just follow these simple steps and your booking will be complete in no time! Within half an hour of booking your accommodation (both over the phone and online) you will receive a conffirmation email, which is where you can also find your booking number.
Within half an hour of the booking, you will receive a confirmation email. If you've not received an email within half an hour, then please check your junk mail. If you still can't find your confirmation email, then we suggest getting in touch with our Service Desk on +31 23-3024901 (10 cents p/m) or fill out the contact form. In order for us to help you as quickly as possible, please have the following information to hand:
• The name in which the booking was made
• The name of the holiday park
• The arrival date
• The booking number (if known)
To change a booking (e.g. to another date), please contact our Service Desk on +31 23-3024901 (10 cents p/m). Changes are always made upon request and at the discretion of the holiday park. HolidayParkSpecials charges no fees, however, it may be that the park charges an additional fee (depending on the type of change). If the park does charge change fees, the costs will always be discussed with you.
Any booking made can be cancelled using a link provided in the confirmation email. If you no longer have the confirmation email, please contact our Service Desk by calling +31 23-3024901 (10 cents p/m).
Please note: in most cases, the holiday park will charge a cancellation fee, and the amount of this fee will depend on how late you cancel the booking. For this reason, we always recommend cancellation insurance. We also advise you to contact our Service Desk over the phone to discuss whether the booking can be moved to a different date.
Each holiday park has its own cancellation conditions. In these conditions, it will be stated whether the holiday park will charge a cancellation fee. Cancellation insurance is insurance against financial loss resulting from the cancellation of a booking. HolidayParkSpecials does not offer cancellation insurance at the moment, however you are free to arrange cancellation insurance yourself with an external party.
The prices of the offered accommodations are made up of flexible rates. Each holiday park can adjust its prices and availability 24 hours a day on HolidayParkSpecials. The most up-to-date prices and availability can be found on the detail page of the relevant holiday park. For more information, please contact our Service Desk on +31 23-3024901 (10 cents p/m).
If you have any questions, do not hesitate to contact our Service Desk on +31 23-3024901 (10ct. p/m). We are available at the following times: Monday - Friday (9:00 to 22:00), Saturday (10:00 to 18:00) and Sunday (10:00 to 18:00) (Central European Time, GMT +1).
Each holiday park has its own policies regarding pets. Some parks do not allow pets at all, and in other cases it varies according to the type of accommodation. In most cases, there is an additional fee for bringing a pet. The costs can be found on the information page of the relevant holiday park. If you're planning on bringing a pet with you, always make sure you make it clear when booking to avoid any problems (or additional costs) later on down the line. For more information about pet access to the holiday park of your choice, please contact our Service Desk on +31 23-3024901 (10 cents p/m) or fill out the contact form.