Holiday park

Tropical-Islands-Allee 1, 15910, Krausnick, Germany
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Tropical Islands Resort
Tropical Islands Resort
Tropical Islands Resort
Tropical Islands Resort
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Tropical Islands Resort
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Tropical Islands Resort
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Tropical Islands Resort

A stay at Tropical Islands Resort means hours of water fun in the many pools, slides and attractions and plenty of relaxation in the spa and sauna complex. Fun for the whole family!

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  • Europe's largest indoor water park!
  • Excellent spa and sauna area
  • 37mi south of Berlin
Free
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Important information about Tropical Islands Resort

Reception

Check-in From 16.00
Check-out Before 10.00
Opening times 08:00 - 21:00
Early check-in possible? Yes

WiFi

WiFi available? Yes
Costs Free

Restuarant

Restaurant at the park? Yes
Type restaurant A la carte restaurant
Buffet restaurant
Restaurant
Snack bar

Pets

Pets allowed? No

Smoking

Smoke-free holiday park? No

Accommodation

Number of rooms 63

Address

Tropical-Islands-Allee 1, 15910, Krausnick, Germany

Parking

Costs Free of charge

Distances

Centre 8.0 km.
Train station 2.5 km.

Payment Method

The total booking amount must be paid before arrival at the holiday park.

Cancellation Conditions

You can cancel for free to 23:00 hour 7 days before arrival. i

Tourist tax

Prices are excluding tourist tax.

Children

  • Entertainment for children
  • Indoor playground
  • Playground/playing equipment

General

  • 24-hour emergency service
  • Bar
  • Conference facilities
  • Gift shop
  • Luggage storage
  • Mini-market
  • Reception

Sport

  • Basketball court (inside)
  • Beach volleyball (outside)
  • Bicycle rental service
  • Fitness centre
  • Indoor tennis courts
  • Miniature golf
  • Scuba diving
  • Table tennis
  • Volleyball court (inside)

Beauty & Wellness

  • Beauty salon
  • Hot tub
  • Relaxation space
  • Sauna
  • Solarium

Swimming

  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Pool for babies and toddlers
  • Swimming lake (with beach)
  • Tropical swimming paradise
  • Various water attractions
  • Water play area
  • Waterslide
  • White water ride of whitewater course

Spoken languages

  • English
  • German

About Tropical Islands Resort

Tropical Islands Resort is the largest indoor water park in Europe, located just 37miles south of Berlin. With large swimming pools, relaxing lagoons and exhilarating water slides, the whole family are sure to have a whale of a time. Unwind in the Tropical Sea and then treat yourself to a relaxing massage in the excellent spa centre.
If you want to know more about Tropical Islands, read this blog post: https://blog.holidayparkspecials.co.uk/tropical-islands-berlin-the-ultimate-guide/

Facilities Tropical Islands Resort
Tropical Islands Resort features a variety of comfortable and stylish mobile homes with furnished garden areas and BBQs. If you really want to treat yourself to some luxury you can book a mobile home with a private sauna! A few minutes’ walk from the resort is Europe’s largest indoor water park which is free for guests. With a constant temperature of 32 degrees, you can enjoy the tropical weather all year round. Relax in the spa or enjoy the many slides and attractions. Make sure you explore the new outdoor area AMAZONIA, with sports facilities, a white water river and many swimming pools.

Children's Facilities Tropical Islands Resort
Tropical Islands is a water paradise for children. They can enjoy hours of fun in the various pools, slides and attractions. There is the Tropino Club for kids, mini golf, hot air balloons which float above the South Sea and even a slide which can reach a speed of 43mph! All ages will be entertained at Tropical Islands, so you can enjoy a relaxing hour in the sauna while the kids explore the tropics!

Restaurants Tropical Islands Resort
Tropical Islands Resort has a total of 6 restaurants catering to a wide range of tastes, travel parties and budgets. Enjoy an Asian speciality at the Wok House or a tropical barbecue and Sawadee. The kids will enjoy every dish at Tropino Restaurant. What’s more, you can select your dishes and then take them to the central Pasar Food Market and enjoy them with friends.

Surroundings Tropical Islands Resort
If you want to leave the tropics for a day and explore the surroundings, a day trip to Berlin is an absolute must. Just 37miles south of the park, you can easily get there by car or by public transport. You can also enjoy wonderful cycling and hiking trips in the Spreewald or a relaxing canoe trip on the Spree River.

Good to know about Tropical Islands Resort

Shuttle service
Guests of the park can make use of a shuttle service to the station Brand – Tropical Islands .
Beginners course diving
At the park, you can attend a beginners course for diving held from Wednesday until Sunday.
Extras
There are allergy-free bedlinens available in the park.
Children's Age
Please declare the age of your children already in the reservation. The park has partially restricted areas for children where a minimum age is required. The declaration of the age in the reservation makes it possible to receive the correct bracelet upon arrival.
4-pers Mobile Home with baby
If you'd like to book a stay in a 4-person mobile home/chalet and bring a baby with you, please mention this when booking. Only 1 baby (under the age of 4) is allowed per accommodation, and must sleep in the parent's bed.
Young people
Young people are only allowed if there is a minimum of 1 person above the age of 18 per accommodation.

Map Tropical Islands Resort

Distances from Tropical Islands Resort

  • Centre : 8 km.
  • Train station Brand - Tropical Islands: 2.5 km.
8.6

Review of Tropical Islands Resort

Average rating from guests based on 21 reviews

Read the personal experiences of guests who have stayed at Tropical Islands Resort through HolidayParkSpecials.co.uk. Upon return, guests automatically receive an invitation to review their accommodation and experience.

Park

General 9.0
Value for money 8.0
Location 8.0

Customer service

Customer service 9.0
Park atmosphere 9.0

Accommodation

General 9.0
Furnishings and comfort 9.0
Cleanliness 9.0

Filters

9.4

4-Personen Mobilheim/Chalet Mobile Home

de_DE 17 June 2019

Review of "Tropical Islands Resort" 10.0

Hier wird man wirklich noch als Kunde gesehen und entsprechend GUT behandelt.

Das Essen im Resort ist einfach nicht gut! zu kalt zu geschmacksneutral. zu teuer

Review of "4-Personen Mobilheim/Chalet Mobile Home" 10.0

Es war einfach alles stimmig.

Lange wege, auch bis zum bus, keine parkmöglichkeit am bungalow

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Park

General 10.0
Value for money 7.0
Location 9.0

Customer service

Customer service 10.0
Park atmosphere 10.0

Accommodation

General 10.0
Furnishings and comfort 10.0
Cleanliness 10.0
9.9

4-Personen Mobilheim/Chalet Mobile Home

de_DE 14 June 2019

Review of "Tropical Islands Resort" 10.0

Sehr schön

Kein babyplanschbecken.

Review of "4-Personen Mobilheim/Chalet Mobile Home" 10.0

Alles da was man braucht

Mix

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Park

General 10.0
Value for money 10.0
Location 10.0

Customer service

Customer service 9.0
Park atmosphere 10.0

Accommodation

General 10.0
Furnishings and comfort 10.0
Cleanliness 10.0
8.3

4-Personen Mobilheim/Chalet Nature Homes

de_DE 20 May 2019

Review of "Tropical Islands Resort" 8.0

This review has no comments.

Review of "4-Personen Mobilheim/Chalet Nature Homes" 9.0

This review has no comments.

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Park

General 8.0
Value for money 8.0
Location 8.0

Customer service

Customer service 8.0
Park atmosphere 8.0

Accommodation

General 9.0
Furnishings and comfort 9.0
Cleanliness 9.0
8.0

4-persoons stacaravan/chalet Nature Homes

nl_NL 16 May 2019

Review of "Tropical Islands Resort" 9.0

This review has no comments.

Review of "4-persoons stacaravan/chalet Nature Homes" 8.0

This review has no comments.

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Park

General 9.0
Value for money 8.0
Location 8.0

Customer service

Customer service 7.0
Park atmosphere 8.0

Accommodation

General 8.0
Furnishings and comfort 8.0
Cleanliness 8.0
8.9

4-persoons stacaravan/chalet Mobile Home

nl_NL 13 May 2019

Review of "Tropical Islands Resort" 9.0

Prachtig zwembad!

Ik zou zo geen min punten weten.

Review of "4-persoons stacaravan/chalet Mobile Home" 9.0

Prachtige huisjes, met genoeg ruimte

Ze mogen wel eens onder de banken schoonmaken, en ook de gordijnen niet vergeten schoon te maken.

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Park

General 9.0
Value for money 7.0
Location 10.0

Customer service

Customer service 10.0
Park atmosphere 10.0

Accommodation

General 9.0
Furnishings and comfort 9.0
Cleanliness 7.0
8.3

4-persoons stacaravan/chalet Mobile Home

nl_NL 12 May 2019

Review of "Tropical Islands Resort" 8.0

Mooi schoon en heerlijk vakantiepark.

Géén

Review of "4-persoons stacaravan/chalet Mobile Home" 9.0

Het huisje was van alle gemakken voorzien en het was héél schoon!

Géén

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Park

General 8.0
Value for money 8.0
Location 8.0

Customer service

Customer service 8.0
Park atmosphere 8.0

Accommodation

General 9.0
Furnishings and comfort 9.0
Cleanliness 9.0
7.9

4-persoons stacaravan/chalet Mobile Home

nl_NL 3 May 2019

Review of "Tropical Islands Resort" 9.0

Alles onder 1 dak.
Van alles te doen.
Goede bereikbaarheid.

Info balie resort.
Lang wachten op hulp, niet vriendelijk.
Ook niet handig dat je daar steeds langs moet voor kluisje (dus steeds lang wachten ook)

Review of "4-persoons stacaravan/chalet Mobile Home" 9.0

Mooie chalet met alles wat je nodig hebt erin.
Mooie bosrijke omgeving.

Het geluid van de installatie in de nacht.
Elke 10 min begon het opnieuw, elke nacht weer.

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Park

General 9.0
Value for money 8.0
Location 7.0

Customer service

Customer service 6.0
Park atmosphere 8.0

Accommodation

General 9.0
Furnishings and comfort 9.0
Cleanliness 8.0
8.9

4-Personen Mobilheim/Chalet Lodge

de_DE 27 October 2018

Review of "Tropical Islands Resort" 9.0

Große Badelandschaft... durch den Shuttlebus sehr gut zu erreichen. Ferienhäuser sehr schön im Wald gelegen.

Keine Parkplätze direkt an der Unterkunft

Review of "4-Personen Mobilheim/Chalet Lodge" 10.0

This review has no comments.

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Park

General 9.0
Value for money 9.0
Location 9.0

Customer service

Customer service 9.0
Park atmosphere 8.0

Accommodation

General 10.0
Furnishings and comfort 9.0
Cleanliness 9.0
9.9

4-Personen Mobilheim/Chalet Mobile Home

de_DE 4 October 2018

Review of "Tropical Islands Resort" 10.0

Bargeldloses Bezahlen, trotzdem volle Kostenkontrolle und auch die Möglichkeit zwischendurch an den Kassenautomaten zu bezahlen. Gut finde ich auch, dass der Kinderchip auf 35€ begrenzt ist.
Sauberkeit war bei uns immer super. Die Mobilhomes sind top ausgestattet und sehr gemütlich. Der Shuttlebus ist eine perfekte Ergänzung. Wir kommen immer wieder gerne für einen Kurzurlaub ins Tropical!

Kommt man erst am späten Vormittag im Tropical Island an, gibt es keine Liegen mehr. Dann ist es mit den eigenen Handtüchern und dem Ausruhen zwischendurch schwierig.
Außerdem finde ich es schade, dass ich auch als Feriengast jeden Tag einen Schrankschlüssel für 2,50€ erwerben muss. Hier würde ich mir wünschen, dass es schon im Gesamtpaket „Unterkunft/Übernachtung“ mit drin ist. Für den Saunabereich würde ich mir wünschen selbst eine Flasche Wasser mitnehmen zu dürfen. Da man viel trinken sollte und für ein Getränk der Saunabereich erst verlassen werden muss...

Review of "4-Personen Mobilheim/Chalet Mobile Home" 10.0

Es war alles da, was wir bräuchten.

Nichts

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Park

General 10.0
Value for money 9.0
Location 10.0

Customer service

Customer service 10.0
Park atmosphere 10.0

Accommodation

General 10.0
Furnishings and comfort 10.0
Cleanliness 10.0
8.0

4-persoons stacaravan/chalet Lodge

nl_NL 3 September 2018

Review of "Tropical Islands Resort" 7.0

Zwembad en huisje waren netjes.

Jammer dat de huisjes zo ver van het zwembad afstaan.
Glijbanen duren te lang, tijd had wel met de helft ingekort kunnen worden voordat de volgende kan gaan glijden.

Review of "4-persoons stacaravan/chalet Lodge" 8.0

Mooie nette en schone accommodatie

Niks

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Park

General 7.0
Value for money 6.0
Location 8.0

Customer service

Customer service 10.0
Park atmosphere 9.0

Accommodation

General 8.0
Furnishings and comfort 8.0
Cleanliness 8.0

Frequently asked questions about the holiday park

Parc

Yes, this is possible. You cannot yet enter your accommodation, however your luggage can be stored on site.

The reception is open from 08:00 until 21:00.

Accommodation

None of the accommodations have their own parking space.

No, pets are not allowed.

No, the park is non-smoking.

There are unfortunately no accommodations suitable for disabled people.

No, you can not specify a preference for the location of the room.

It is possible for babies to stay in some of the accommodations.

There are no accommodations that feature a fireplace

Location

The nearest train station is "Brand - Tropical Islands" and is 2.5 km from the park.

Facilities

The park offers the following restaurants:
- Restaurant
- Snack bar
- A la carte restaurant
- Buffet restaurant

Yes, the park has a subtropical swimming paradise.

The following is available:
- Mini-market

The following is available:
- Playground/playing equipment
- Entertainment for children
- Indoor playground

Yes

No.

The following is available:
- Fitness centre
- Bicycle rental service
- Indoor tennis courts
- Table tennis

Yes, there is wifi available in the park.

The following is available:
- Sauna
- Solarium
- Beauty salon
- Hot tub

Frequently asked questions about booking

Top 10 Questions

Have you found a holiday cottage, bungalow, or apartment that suits your needs? You can book with us either online or over the telephone!

Telephone
You can call us on: +31 23-3024901 (10 cents. p/m). Our Service Desk can be reached by phone at the following times: Monday - Friday (9:00 to 22:00), Saturday (10:00 to 18:00) and Sunday (10:00 to 18:00) (Central European Time, GMT +1).

Online
Would you prefer to book online? Then decide on the holiday park, choose the type of accommodation you want, specify the dates, and click on book. Just follow these simple steps and your booking will be complete in no time! Within half an hour of booking your accommodation (both over the phone and online) you will receive a conffirmation email, which is where you can also find your booking number.

Within half an hour of the booking, you will receive a confirmation email. If you've not received an email within half an hour, then please check your junk mail. If you still can't find your confirmation email, then we suggest getting in touch with our Service Desk on +31 23-3024901 (10 cents p/m) or fill out the contact form. In order for us to help you as quickly as possible, please have the following information to hand:

• The name in which the booking was made
• The name of the holiday park
• The arrival date
• The booking number (if known)

To change a booking (e.g. to another date), please contact our Service Desk on +31 23-3024901 (10 cents p/m). Changes are always made upon request and at the discretion of the holiday park. HolidayparkSpecials charges no fees, however, it may be that the park charges an additional fee (depending on the type of change). If the park does charge change fees, the costs will always be discussed with you.

Any booking made can be cancelled using a link provided in the confirmation email. If you no longer have the confirmation email, please contact our Service Desk by calling +31 23-3024901 (10 cents p/m).

Please note: in most cases, the holiday park will charge a cancellation fee, and the amount of this fee will depend on how late you cancel the booking. For this reason, we always recommend cancellation insurance. We also advise you to contact our Service Desk over the phone to discuss whether the booking can be moved to a different date. 

Each holiday park has its own cancellation conditions. In these conditions, it will be stated whether the holiday park will charge a cancellation fee. Cancellation insurance is insurance against financial loss resulting from the cancellation of a booking. HolidayparkSpecials does not offer cancellation insurance at the moment, however you are free to arrange cancellation insurance yourself with an external party.

The prices of the offered accommodations are made up of flexible rates. Each holiday park can adjust its prices and availability 24 hours a day on HolidayparkSpecials. The most up-to-date prices and availability can be found on the detail page of the relevant holiday park. For more information, please contact our Service Desk on +31 23-3024901 (10 cents p/m).

If you have any questions, do not hesitate to contact our Service Desk on +31 23-3024901 (10ct. p/m). We are available at the following times: Monday - Friday (9:00 to 22:00), Saturday (10:00 to 18:00) and Sunday (10:00 to 18:00) (Central European Time, GMT +1).

It's always possible to pass on your special preferences and requests to the holiday park. For example, you may require disabled facilities, or you may prefer smoke/pet free accommodation. The possibilities vary between both holiday park and accommodation type. We therefore advise you to contact our Service Desk regarding your special preferences on +31 23-3024901 (10 cents p/m) or fill out the contact form. Our employees can then examine the possibilities to meet your individual needs.

The payment conditions can vary by park. For more information about the payment, you can contact the holiday park directly. In most cases, you will receive an invoice from the holiday park within a few days of making your booking. If there is sufficient time, you should meet the transaction needs before your stay in the holiday park. The park can also request a deposit. The invoice specifies the required payment method(s). For more information about the payment, we recommend contacting the holiday park directly. 

Each holiday park has its own policies regarding pets. Some parks do not allow pets at all, and in other cases it varies according to the type of accommodation. In most cases, there is an additional fee for bringing a pet. The costs can be found on the information page of the relevant holiday park. If you're planning on bringing a pet with you, always make sure you make it clear when booking to avoid any problems (or additional costs) later on down the line. For more information about pet access to the holiday park of your choice, please contact our Service Desk on +31 23-3024901 (10 cents p/m) or fill out the contact form.