Frequently Asked Questions


Have you found a holiday cottage, bungalow, or apartment that suits your needs? You can book with us either online or over the telephone!

You can call us on: +31 23-3024901 (10 cents. p/m). Our Service Desk can be reached by phone at the following times: Monday - Friday (9:00 to 22:00), Saturday (10:00 to 18:00) and Sunday (10:00 to 18:00) (Central European Time, GMT +1).

Would you prefer to book online? Then decide on the holiday park, choose the type of accommodation you want, specify the dates, and click on book. Just follow these simple steps and your booking will be complete in no time! Within half an hour of booking your accommodation (both over the phone and online) you will receive a conffirmation email, which is where you can also find your booking number.

No. All of the offers and specials on HolidayparkSpecials can only be booked through this website, and the many deals that we offer do not apply if you book directly with the holiday park. To see the many benefits of booking through HolidayparkSpecials, take a look at Our Promises. 

Yes, this is possible. When this option is not available on the website, please contact our Service Desk on +31 23-3024901 (10 cents p/m).

Some accommodation is only available on request. If you're looking to book a speicific kind of accommodation wihch is only available on request, you will receive a response within 24 hours, stating whether the booking has been confirmed or not. Of course, this will depend on the availability of the accommodation in question. It will be clearly indicated whether you can book accommodation directly or if you need to request a booking.

Any accommodation which is booked is guaranteed until 18:00 on the day of arrival, unless otherwise indicated. If you will be arriving at the holiday park later than 18:00, you must notify the park in advance over the phone so that they can reserve the property on your behalf. If your arrival time is already known, then please share this information as soon as possible. Holiday park receptions are usually open all day, however there are some parks with limited opening times, particularly during evening hours. Please check the reception times in advance to avoid any problems. 

The minimum age to book accommodation is 18, although in some circumstances this may stretch to 21. In case of the latter, the minimum age required to book accommodation at the selected park will always be mentioned on the park page. 

If you are a part of a large group (such as a football team or a group of friends) and you wish to make a booking, you should make this clear prior to submitting your booking, as it at the descrecion of the holiday park whether you will be allowed to stay or not. To find out whether or not they accept youth groups, please check the relevant holiday park page on this website. 

It may also be that other conditions apply to companies. For example, there may be restrictions on the number of guests per room, the final cleaning might be obligatory, or there may be a maximum duration of stay. If applicable, the park will inform you of these conditions. The park may also request an additional deposit. 

For more information you can contact our Service Desk on +31 23-3024901 (10 cents p/m) or fill out the contact form.