Frequently Asked Questions

Preferences and wishes

Each holiday park has its own policies regarding pets. Some parks do not allow pets at all, and in other cases it varies according to the type of accommodation. In most cases, there is an additional fee for bringing a pet. The costs can be found on the information page of the relevant holiday park. Are you bringing a pet with you? Always report it when making your booking to avoid problems (or additional costs). For more information about pet access to the holiday park of your choice, please contact our Service Desk on +31 23-3024901 (10 ct. p/m) or fill out the contact form.

The specific check-in and check-out times depend on the holiday park that you have booked. Details will be listed on the page of the relevant resort. 

It is always possible to pass on your special preferences or requests to the holiday park. For example, you may require disabled facilities, or you may prefer a smoke/pet free accommodation. The possibilities vary per holiday park and accommodation type. We therefore advise you to contact our Service Desk regarding your special preferences or requirements on +31 23-3024901 (10 ct. p/m) or fill out the contact form. Our employees can thus examine the possibilities so that we can meet your specific needs.

If you want to be sure of staying in a non-smoking and/or pet-free accommodation (for example, due to allergies), please contact our Service Desk on +31 23-3024901 (10 ct. p/m) or fill out the contact form in. Our staff can check the availability and options to meet your requirments. 

It is always possible to specify a preference for a particular location, such as "near the park facilities," "on the water" or "next to each other". You can specify your particular preference when booking by placing it in the heading "questions or wishes." There is usually a surcharge, which will be specified on your invoice. For more information on your specific needs, please contact our Service Desk on +31 23-3024901 (10 ct. p/m) or fill out the contact form. Our staff can check if the availability and options for your special preference.

In many accommodations there is a standard cot available, but this varies per park and accommodation type. For more information about the presence of a cot, please contact our Service Desk on +31 23-3024901 (10 ct. p/m) or fill out the contact form.

It is possible at every park to state a preference for a cottage on the water, if there is one available. You can specify your particular preference when booking by placing it in the heading "questions or wishes." There is usually a surcharge, which will be specified on your invoice. For more information about the presence of a (fish) pond you can go to the page of the relevant park. You can also contact our Service Desk on +31 23-3024901 (10 ct. / Min) or fill in the contact form so that our staff can check the availability and options for your special preference.

Despite the fact that your chosen holiday park implements a firework-free policy, they can give no guarantees about the extent to which other solo travelers will respect this.