About the park
- New
- Modern lodges
- In the middle of nature
- Endless water recreation opportunities
Holiday Park De Voorst is set in a beautiful nature area with the forest as your front and back garden, this is the optimal place to slow down and relax.
Read all about the parkPopular facilities
- Free Wifi
- Playground / playing equipment
- Restaurant
- Entertainment for children
- Bicycle rental service
Cottage (2 found)
4-person cottage Lodge
- Detached
- Size: 60m2
Important Information
| Number of bedrooms | 2 |
|---|---|
| Number of bathrooms | 1 |
| Number of parking spots | - |
| Size | 60m2 |
| Pets | Max. 1 |
Type
- Child friendly
- Environmentally friendly certificate
- Luxury
- Non-smoking
- Pets allowed
- Single storey
- Special accommodation
General
- Clothes horse
- Internet/Wifi
- Smoke detectors
Bedroom(s)
- Bedroom(s) downstairs
- Beds with duvets
- Bunkbeds
- Pillows
- Separate beds
Location
- Accommodation near the water
- Detached
- Quiet area
Sanitary facilities
- Shower
Garden/outside area
- Garden
- Garden furniture
- Porch
Living room/Furnishings
- Dining area
- Sitting area
- Television
Children
- Children's bed
- Children's chair
Kitchen
- (Combo) Microwave
- Dishwasher
- Electric kettle
- Fridge freezer
- Kitchenware
- Open kitchen
Prices
This price applies to a 4-person cottage Lodge, with the first arrival possibility on 10 April 2020, 2 Nights.
Including
- Cleaning fee
- Eco/waste tax
Optional extras
- Cot excl. bedlinen £5.27 per unit
- Kids chair £5.27 per unit
- Pets surcharge £10.- per pet
- Set of towels £3.51 per person
Compulsory surcharges
- Bedlinen £8.34 per person
- Reservation costs £16.24 per booking
- Tourist tax £0.99 p.p.p.n
The total price including compulsory charges £216.84 (£159.32 (Accommodation) + £57.52 (Compulsory surcharges) ).
5-person cottage Lodge
- Detached
- Internet/Wifi
Important Information
| Number of bedrooms | 2 |
|---|---|
| Number of bathrooms | 1 |
| Number of parking spots | - |
| Size | - |
| Pets | Max. 1 |
Type
- Child friendly
- Environmentally friendly certificate
- Luxury
- Non-smoking
- Pets allowed
- Single storey
General
- Clothes horse
- Internet/Wifi
- Smoke detectors
Bedroom(s)
- Bedroom(s) downstairs
- Beds with duvets
- Bunkbeds
- Pillows
- Separate beds
Location
- Detached
- Quiet area
Sanitary facilities
- Shower
Garden/outside area
- Garden
- Garden furniture
- Porch
Living room/Furnishings
- Dining area
- Sitting area
- Television
Children
- Children's bed
- Children's chair
Kitchen
- (Combo) Microwave
- Dishwasher
- Electric kettle
- Fridge freezer
- Kitchenware
- Microwave
- Open kitchen
Prices
This price applies to a 5-person cottage Lodge, with the first arrival possibility on 10 April 2020, 2 Nights.
Including
- Cleaning fee
- Eco/waste tax
Optional extras
- Cot excl. bedlinen £5.27 per unit
- Kids chair £5.27 per unit
- Pets surcharge £10.- per pet
- Set of towels £3.51 per person
Compulsory surcharges
- Bedlinen £8.34 per person
- Reservation costs £16.24 per booking
- Tourist tax £0.99 p.p.p.n
The total price including compulsory charges £244.72 (£176.88 (Accommodation) + £67.84 (Compulsory surcharges) ).
Mobile Home/Chalet (2 found)
6-person mobile home/caravan
- Detached
- Size: 40m2
Important Information
| Number of bedrooms | 3 |
|---|---|
| Number of bathrooms | 1 |
| Number of parking spots | 1 |
| Size | 40m2 |
| Pets | Max. 2 |
Type
- Child friendly
- Environmentally friendly certificate
- Non-smoking
- Parking near accommodation
- Pets allowed
- Single storey
General
- Clothes horse
- Internet/Wifi
Bedroom(s)
- 2-person bed
- Bedroom(s) downstairs
- Beds with duvets
- Pillows
- Separate beds
Location
- Detached
- Near parking place
- Quiet area
Sanitary facilities
- Separate toilet
- Shower
Garden/outside area
- Garden
- Garden furniture
- Terrace
Living room/Furnishings
- Dining area
- Television
Kitchen
- Coffee machine
- Dishwasher
- Fridge freezer
- Gas stove
- Kitchen
- Kitchenware
- Microwave
- Open kitchen
Prices
This price applies to a 6-person mobile home/caravan, with the first arrival possibility on 17 April 2020, 2 Nights.
Including
- Cleaning fee
Optional extras
- Cot excl. bedlinen £5.27 per unit
- Kids chair £5.27 per unit
- Set of towels £3.51 per person
Compulsory surcharges
- Bedlinen £8.34 per person
- Reservation costs £16.24 per booking
- Tourist tax £0.99 p.p.p.n
The total price including compulsory charges £179.11 (£100.95 (Accommodation) + £78.16 (Compulsory surcharges) ).
4-person mobile home/caravan
- Detached
- Size: 37m2
Important Information
| Number of bedrooms | 2 |
|---|---|
| Number of bathrooms | 1 |
| Number of parking spots | 1 |
| Size | 37m2 |
Type
- Child friendly
- Environmentally friendly certificate
- Non-smoking
- Parking near accommodation
- Pets not allowed
- Single storey
General
- Clothes horse
- Internet/Wifi
Bedroom(s)
- 2-person bed
- Bedroom(s) downstairs
- Beds with duvets
- Pillows
- Separate beds
Location
- Detached
- Near parking place
Sanitary facilities
- Shower
Garden/outside area
- Garden
- Garden furniture
- Parasol
- Terrace
Living room/Furnishings
- Dining area
- Flatscreen tv
- Satellite TV
- Television
Kitchen
- (Combo) Microwave
- Coffee machine
- Coffee machine (Nespresso)
- Electric kettle
- Fridge freezer
- Gas stove
- Kitchenware
- Open kitchen
- Senseo coffee machine
- Toaster
Prices
This price applies to a 4-person mobile home/caravan, with the first arrival possibility on 17 April 2020, 2 Nights.
Including
- Cleaning fee
Optional extras
- Cot excl. bedlinen £5.27 per unit
- Kids chair £5.27 per unit
- Set of towels £3.51 per person
Compulsory surcharges
- Bedlinen £8.34 per person
- Reservation costs £16.24 per booking
- Tourist tax £0.99 p.p.p.n
The total price including compulsory charges £158.47 (£100.95 (Accommodation) + £57.52 (Compulsory surcharges) ).
About Recreatiepark De Voorst
Holiday Park De Voorst is set in a beautiful nature area with the forest as your front and back garden, this is the optimal place to slow down and relax.
Facilities at Holiday Park De Voorst
The park is in the most beautiful part of the Noordoostpolder, a beautiful wooded area for the true nature lover. Holiday Park De Voorst offers diverse accommodation, ranging from lodges, to caravans to group accommodation for forty people. In the park, native trees and shrubs have been planted that bear edible fruits, such as hazelnuts, hips and herbs. A pure experience of nature! There are many possibilities for recreational activities on the water. Canoeing, stand up paddling, fishing, swimming, or boating, it’s all possible! There is a nice outdoor swimming pool with a paddling pool. Bicycle rental services are at the park making it easier for you to explore the surroundings.
Children’s Facilities at Holiday Park De Voorst
The many playgrounds and the entertainment team mean that the children will have an excellently entertaining time. There is a mini-golf course, boules course, go-kart course, and much more. For the children and the children at heart, there is endless fun to have. Especially for the children there is a train that rides through the park, De Voorst Express!
Restaurant at Holiday Park De Voorst
Holiday Park De Voorst offers a cosy family restaurant with a diverse menu so everyone is sure to eat something they love. During the high season there is a fresh bread ordering service. There is also a restaurant, a snack bar and a pancake house 200 yards from the park.
Surroundings of Holiday Park De Voorst
Holiday Park De Voorst is centrally located on the Zwolse Vaart in Flevoland. Shopaholics can go for their bargains in Bataviastad. This is a huge brand outlet where you can find the best clothing at competitive prices. There is the possibility of surfing just under a mile from the park. As well, there is an apple farm and an orchid farm nearby. Would you like to be active? There is an extensive walking and cycling network in the nearby surroundings. You can be informed of the various routes at the reception. The recreational possibilities are endless!
Parc facilities
Children
- Bouncy castle / Trampoline
- Entertainment for children
- Entertainment programme (during holidays)
- Forest play area
- Playground/playing equipment
- Supervised kids club (during holidays)
General
- 24-hour emergency service
- Bar
- Boat ramp
- Laundry service
- Library
- Reception
- Terrace
Sport
- Bicycle rental service
- Bike trail
- Canoe rental
- Golf course
- Sports fields for various sports
- Table tennis
- Wagon rental
Swimming
- Outdoor pool
- Pool for babies and toddlers
Camping
- Chemical toilets
- Dishwashing area
- Hot showers (paid)
- Toilets
Spoken languages
- Dutch
- English
- French
- German
Important information
Reception
| Check-in | From 15.00 |
|---|---|
| Check-out | Before 10.00 |
| Opening times | 09:00 - 17:00 |
| Early check-in possible? | No |
WiFi
| WiFi available? | Free |
|---|
Restuarant i
| Restaurant at the park? | Yes |
|---|---|
| Type restaurant |
Cafe Pancake restaurant Pizzeria Restaurant Snack bar Takeaway service |
Services available
Bakery service
Pets
| Pets allowed? | Yes |
|---|---|
| Costs | £10.00 per pet |
| Maximum pets allowed can be found in the accommodation details | |
Smoking
| Smoke-free holiday park? | Yes |
|---|
Accommodation
| Number of rooms | 47 |
|---|
Address
Leemringweg 33, 8317, Kraggenburg, Netherlands
Parking
| Costs | Free of charge |
|---|
Distances
| Centre | 2.0 km. |
|---|---|
| Train station | 19.0 km. |
| Bus stop | 0.5 km. |
Payment Method
Payment is settled directly with the park, you will receive a full invoice with payment instructions from the park once a booking has been made. Please note: This invoice could arrive up to two weeks before your arrival date. The following payment conditions apply:
The following payment conditions apply:
- 25% of the total booking amount is due on or before 7 days after booking.
- 100% of the total booking amount is due on or before 42 days before arrival.
Cancellation Conditions
Cancellation conditions according to Recron i
Tourist tax
Prices are excluding tourist tax.
Good to know
- Security Deposit
- This holiday park does not require a deposit. You need to fill in an authorisation form on arrival.
- Group accommodation
- The group holiday houses are not available for student associations. Football clubs can book them in consultation with Recreatiepark De Voorst.
Map
Legend
- Current Holiday park
- Holiday Parks in the area
- Attractions
Distances from
- Centre : 2 km.
- Train station kampen zuid: 19 km.
- Bus stop zwembad de voorst: 0.5 km.
Review of Recreatiepark De Voorst
Average rating from guests based on 33 reviews
Read the personal experiences of guests who have stayed at Recreatiepark De Voorst through HolidayParkSpecials.co.uk. Upon return, guests automatically receive an invitation to review their accommodation and experience.
Park
| General | 8.0 |
|---|---|
| Value for money | 8.0 |
| Location | 8.0 |
Customer service
| Customer Service | 9.0 |
|---|---|
| Park atmosphere | 8.0 |
Accommodation
| General | 8.0 |
|---|---|
| Furnishings and comfort | 8.0 |
| Cleanliness | 8.0 |
Anonymous - Leusden - Nederland
5-persoons bungalow Lodge
2 January 2020
Review of "Recreatiepark De Voorst" 9.0
This review has no comments.
Review of "5-persoons bungalow Lodge" 9.0
This review has no comments.
Park
| General | 9.0 |
|---|---|
| Value for money | 8.0 |
| Location | 9.0 |
Customer service
| Customer Service | 10.0 |
|---|---|
| Park atmosphere | 10.0 |
Accommodation
| General | 9.0 |
|---|---|
| Furnishings and comfort | 9.0 |
| Cleanliness | 9.0 |
Anonymous - Lisse - Nederland
4-persoons bungalow Lodge
20 August 2019
Review of "Recreatiepark De Voorst" 9.0
Nieuwe lodges leuk gelegen in het bos rondom een watertje, Heel rustig en klein park, vriendelijke mensen, en de lodges zijn nieuw en goed ingericht.
Restaurant ligt wat afzijdig en is wat eenvoudig.
Review of "4-persoons bungalow Lodge" 10.0
Heel apart door de houten lodge sfeer. Ruimtelijk van buiten en van binnen, inrichting is heel compleet.
Op een avond was er veel (geluids)overlast veroorzaakt door een (dronken) gezelschap. Uiteindelijk werd daar wel adequaat op gereageerd door de beheerder.
Park
| General | 9.0 |
|---|---|
| Value for money | 9.0 |
| Location | 9.0 |
Customer service
| Customer Service | 10.0 |
|---|---|
| Park atmosphere | 9.0 |
Accommodation
| General | 10.0 |
|---|---|
| Furnishings and comfort | 10.0 |
| Cleanliness | 10.0 |
Anonymous - Zeist - Nederland
5-persoons bungalow Lodge
17 August 2019
Review of "Recreatiepark De Voorst" 6.0
De verblijf plaats
Weinig activiteit voor kinderen
Review of "5-persoons bungalow Lodge" 8.0
De inrichting van het huis.
Veel muggen en wel restaurant maar niet altijd open. Kleine zwembad.
Park
| General | 6.0 |
|---|---|
| Value for money | 6.0 |
| Location | 6.0 |
Customer service
| Customer Service | 6.0 |
|---|---|
| Park atmosphere | 4.0 |
Accommodation
| General | 8.0 |
|---|---|
| Furnishings and comfort | 7.0 |
| Cleanliness | 6.0 |
Anonymous - Enschede - Nederland
Huisdier Special
3 August 2019
Review of "Recreatiepark De Voorst" 6.0
Het lodge gedeelte, zijn erg mooie ruime sfeervolle lodge's.
Klein zwembad, camping "verouderd", weinig activiteiten waarbij lodgepark word betrokken.
Review of "Huisdier Special" 8.0
Mooi,sfeervol, netjes, privacy
Muggen.
Hiervoor waren wel klamboes aanwezig, maar deze hielpen afdoende.
Park
| General | 6.0 |
|---|---|
| Value for money | 5.0 |
| Location | 6.0 |
Customer service
| Customer Service | 7.0 |
|---|---|
| Park atmosphere | 6.0 |
Accommodation
| General | 8.0 |
|---|---|
| Furnishings and comfort | 8.0 |
| Cleanliness | 7.0 |
Anonymous - Haaften - Nederland
5-persoons bungalow Lodge
13 June 2019
Review of "Recreatiepark De Voorst" 8.0
Nieuwe houten bungalows zijn erg fijn. Leuke waterspeeltuin voor de deur. Lekker rustig
Geen
Review of "5-persoons bungalow Lodge" 9.0
Mooi houten huis, goede sfeer. Alles was aanwezig wat nodig is voor een leuk weekend
Er waren wat boodschappen van de vorige bewoners niet verwijderd, wel lekker hoor extra chips :-)
Park
| General | 8.0 |
|---|---|
| Value for money | 8.0 |
| Location | 8.0 |
Customer service
| Customer Service | 8.0 |
|---|---|
| Park atmosphere | 8.0 |
Accommodation
| General | 9.0 |
|---|---|
| Furnishings and comfort | 9.0 |
| Cleanliness | 8.0 |
Mr. H.A. Hessels - Lelystad - Nederland
5-persoons bungalow Lodge
29 April 2019
Review of "Recreatiepark De Voorst" 9.0
Geen winkeltje voor dagelijkse boodschappen.
Review of "5-persoons bungalow Lodge" 10.0
Keukenuitrusting had wat uitgebreider gekund (geen wijnglazen, te weinig borden/bestek/glazen voor als je visite hebt).
Park
| General | 9.0 |
|---|---|
| Value for money | 8.0 |
| Location | 8.0 |
Customer service
| Customer Service | 9.0 |
|---|---|
| Park atmosphere | 9.0 |
Accommodation
| General | 10.0 |
|---|---|
| Furnishings and comfort | 9.0 |
| Cleanliness | 10.0 |
Anonymous - Heythuysen - Nederland
5-persoons bungalow Lodge
29 April 2019
Review of "Recreatiepark De Voorst" 8.0
Rustige en mooie omgeving, goed bereikbaar, speelgelegenheid voor de kleinkinderen
Geen
Review of "5-persoons bungalow Lodge" 9.0
Huisje lag vlak bij speeleiland, fijne badkamer, ruim ingerichte keuken.
Niks
Park
| General | 8.0 |
|---|---|
| Value for money | 8.0 |
| Location | 8.0 |
Customer service
| Customer Service | 8.0 |
|---|---|
| Park atmosphere | 8.0 |
Accommodation
| General | 9.0 |
|---|---|
| Furnishings and comfort | 9.0 |
| Cleanliness | 8.0 |
Anonymous - EDE GLD - Nederland
4-persoons bungalow Lodge
7 January 2019
Review of "Recreatiepark De Voorst" 8.0
Mooie grote lodges en een rustig park.
Review of "4-persoons bungalow Lodge" 8.0
Grote lodges, goede voorzieningen
Park
| General | 8.0 |
|---|---|
| Value for money | 8.0 |
| Location | 8.0 |
Customer service
| Customer Service | 8.0 |
|---|---|
| Park atmosphere | 8.0 |
Accommodation
| General | 8.0 |
|---|---|
| Furnishings and comfort | 8.0 |
| Cleanliness | 8.0 |
Anonymous - Harlingen - Nederland
6-persoons stacaravan/chalet
27 August 2018
Review of "Recreatiepark De Voorst" 9.0
Netjes en verzorgd, vriendelijke personeel
Review of "6-persoons stacaravan/chalet" 9.0
Netjes en bij-de-tijd
Geen ruimte voor opslag van boodschappen wanneer je langer blijft dan een weekendje
Park
| General | 9.0 |
|---|---|
| Value for money | 10.0 |
| Location | 10.0 |
Customer service
| Customer Service | 10.0 |
|---|---|
| Park atmosphere | 9.0 |
Accommodation
| General | 9.0 |
|---|---|
| Furnishings and comfort | 9.0 |
| Cleanliness | 10.0 |
Anonymous - Amersfoort - Nederland
6-persoons stacaravan/chalet
19 August 2018
Review of "Recreatiepark De Voorst" 8.0
Aan het kanaal, waar kunt zwemmen kanoën en vissen.
Vaatwasser aanwezig in Chalet
Air-trampoline
Speeltuin
Bos
Animatieprogramma voor basisschool kinderen
Spooktocht was erg goed, heel spannend
Vis wedstrijden
Binnenzwembad in de buurt
Toiletgebouw en douches schoon
-Te Klein buiten zwembad
-Vliegen en muggen in chalet : geen hor bij deur raam
-Geen driestanden stoel/ tuinstoel bij de chalets voor 6 personen, wel bij chalet voor 4 personen
-Geen campingwinkel
-Snackbar maar tot half zeven open, -kwaliteit frites niet goed
-chalet is klein, bedden zijn hard
Review of "6-persoons stacaravan/chalet" 9.0
Schoon
Vaatwasser
Vrij nieuw
Geen hor, veel muggen en vliegen
Harde bedden
Bank bij eettafel is te laag
Park
| General | 8.0 |
|---|---|
| Value for money | 8.0 |
| Location | 8.0 |
Customer service
| Customer Service | 8.0 |
|---|---|
| Park atmosphere | 8.0 |
Accommodation
| General | 9.0 |
|---|---|
| Furnishings and comfort | 7.0 |
| Cleanliness | 9.0 |
Frequently asked questions about the holiday park
Parc
No, that is not possible.
The reception is open from 09:00 until 17:00.
No, the accommodation is not suitable for disabled people.
Accommodation
Some of the accommodations have their own parking space.
Pets are allowed in some of the accommodations.
No, the park is non-smoking.
There are unfortunately no accommodations suitable for disabled people.
No, you can not specify a preference for the location of the room.
It is possible for babies to stay in some of the accommodations.
There are no accommodations that feature a fireplace
Location
The nearest train station is "kampen zuid" and is 19 km from the park.
The nearest bus stop is "zwembad de voorst" and is located 0.5km from the park.
Facilities
The park offers the following restaurants:
- Restaurant
- Pancake restaurant
- Pizzeria
- Snack bar
No, the park does not have a subtropical swimming paradise.
There is no supermarket.
The following is available:
- Playground/playing equipment
- Entertainment for children
- Supervised kids club (during holidays)
- Entertainment programme (during holidays)
- Bouncy castle / Trampoline
Yes
No.
The following is available:
- Bicycle rental service
- Golf course
- Boat ramp
- Sports fields for various sports
- Table tennis
- Canoe rental
- Wagon rental
Yes, there is wifi available in the park.
The park does not have spa facilities.
Frequently asked questions about booking
Top 10 Questions
Have you found a holiday cottage, bungalow, or apartment that suits your needs? You can book with us either online or over the telephone!
Telephone
You can call us on: +31 23-3024901 (10 cents. p/m). Our Service Desk can be reached by phone at the following times: Monday - Friday (9:00 to 22:00), Saturday (10:00 to 18:00) and Sunday (10:00 to 18:00) (Central European Time, GMT +1).
Online
Would you prefer to book online? Then decide on the holiday park, choose the type of accommodation you want, specify the dates, and click on book. Just follow these simple steps and your booking will be complete in no time! Within half an hour of booking your accommodation (both over the phone and online) you will receive a conffirmation email, which is where you can also find your booking number.
Within half an hour of the booking, you will receive a confirmation email. If you've not received an email within half an hour, then please check your junk mail. If you still can't find your confirmation email, then we suggest getting in touch with our Service Desk on +31 23-3024901 (10 cents p/m) or fill out the contact form. In order for us to help you as quickly as possible, please have the following information to hand:
• The name in which the booking was made
• The name of the holiday park
• The arrival date
• The booking number (if known)
To change a booking (e.g. to another date), please contact our Service Desk on +31 23-3024901 (10 cents p/m). Changes are always made upon request and at the discretion of the holiday park. HolidayParkSpecials charges no fees, however, it may be that the park charges an additional fee (depending on the type of change). If the park does charge change fees, the costs will always be discussed with you.
Any booking made can be cancelled using a link provided in the confirmation email. If you no longer have the confirmation email, please contact our Service Desk by calling +31 23-3024901 (10 cents p/m).
Please note: in most cases, the holiday park will charge a cancellation fee, and the amount of this fee will depend on how late you cancel the booking. For this reason, we always recommend cancellation insurance. We also advise you to contact our Service Desk over the phone to discuss whether the booking can be moved to a different date.
Each holiday park has its own cancellation conditions. In these conditions, it will be stated whether the holiday park will charge a cancellation fee. Cancellation insurance is insurance against financial loss resulting from the cancellation of a booking. HolidayParkSpecials does not offer cancellation insurance at the moment, however you are free to arrange cancellation insurance yourself with an external party.
The prices of the offered accommodations are made up of flexible rates. Each holiday park can adjust its prices and availability 24 hours a day on HolidayParkSpecials. The most up-to-date prices and availability can be found on the detail page of the relevant holiday park. For more information, please contact our Service Desk on +31 23-3024901 (10 cents p/m).
If you have any questions, do not hesitate to contact our Service Desk on +31 23-3024901 (10ct. p/m). We are available at the following times: Monday - Friday (9:00 to 22:00), Saturday (10:00 to 18:00) and Sunday (10:00 to 18:00) (Central European Time, GMT +1).
It's always possible to pass on your special preferences and requests to the holiday park. For example, you may require disabled facilities, or you may prefer smoke/pet free accommodation. The possibilities vary between both holiday park and accommodation type. We therefore advise you to contact our Service Desk regarding your special preferences on +31 23-3024901 (10 cents p/m) or fill out the contact form. Our employees can then examine the possibilities to meet your individual needs.
The payment conditions can vary by park. For more information about the payment, you can contact the holiday park directly. In most cases, you will receive an reservation confirmation from the holiday park within a few days of making your booking. If there is sufficient time, you should meet the transaction needs before your stay in the holiday park. The park can also request a deposit. The reservation confirmation specifies the required payment method(s). For more information about the payment, we recommend contacting the holiday park directly.
Each holiday park has its own policies regarding pets. Some parks do not allow pets at all, and in other cases it varies according to the type of accommodation. In most cases, there is an additional fee for bringing a pet. The costs can be found on the information page of the relevant holiday park. If you're planning on bringing a pet with you, always make sure you make it clear when booking to avoid any problems (or additional costs) later on down the line. For more information about pet access to the holiday park of your choice, please contact our Service Desk on +31 23-3024901 (10 cents p/m) or fill out the contact form.