Customer service
About the park
- 24-hour emergency service
- Cash machine
- Fondue set rental
Residence Durbuy Ardennes is surrounded by nature, only 3km from the beautiful city of Durbuy. This park is an oasis of calm and features comfortable accommodation and fantastic facilities.
Popular facilities
- Free WiFi
- Free Parking
- Pets allowed
- Outdoor pool
- Playground / playing equipment
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About Residence Durbuy Ardennen
Residence Durbuy Ardennes is surrounded by nature, only 3km from the beautiful city of Durbuy. This park is an oasis of calm and features comfortable accommodation and fantastic facilities.
Parc facilities
Children
- Playground (unsupervised)
- Playground/playing equipment
- Toy library
General
- 24-hour emergency service
- Cash machine
- Laundry service
Swimming
- Outdoor pool
Important information
Reception
| Check-in | From 16.00 |
|---|---|
| Check-out | Before 10.00 |
| Opening times | 00:00 - 00:00 |
| Early check-in possible? | No |
WiFi
| WiFi available? | Free |
|---|
Restuarant
| Restaurant at the park? | No |
|---|
Services available
Fondue set rental
Pets
| Pets allowed | Yes |
|---|---|
| Costs | £7.50 per pet per night |
| Maximum pets allowed can be found in the accommodation details | |
Smoking
| Smoke-free holiday park? | Yes |
|---|
Accommodation
| Number of rooms | 80 |
|---|
Chain
Address
Rue Fond Sainte-Anne 21, B-6940, Durbuy, Belgium
Parking
| Costs | Free of charge |
|---|
Distances
| Centre | 2.0 km. |
|---|---|
| Train station | 3.0 km. |
Payment Method
Payment will be handled by the holiday provider itself. After completing your booking, you will receive a confirmation and an invoice with payment instructions from the holiday provider. Please note: the (down)payment may have to be made before the arrival of your stay.
The following payment conditions apply:
The following payment conditions apply:
- 30% of the total booking amount is due on or before 7 days after booking.
- 100% of the total booking amount is due on or before 21 days before arrival.
Booking deposit: € 250,00 per accommodation.
The deposit amount shown is an indication, please note that the amount may very per accommodation.
Cancellation Conditions
In case of cancellation to 16:00 hour 42 days before arrival 30% of the booking will be charged. i
Tourist tax
Prices are excluding tourist tax.
Good to know
- Deposit
- The park calculates a deposit of €250 per accommodation. If you depart outside the reception hours, then this amount will be refunded within max. 4 weeks. If you have three or more cottages booked, the deposit can only be refunded into your bank account. When renting to young people the deposit may be doubled (this applies to both individual groups and school groups).
- Energy costs
- Energy costs are calculated locally according to consumption. Each month, the price of energy is adjusted according to the official market rates
- Indoor swimming pool
- An indoor swimming pool is located some 200 metres from the park. Tickets for this can be bought at the park reception. Please note: swimming cap and swimming trunks are compulsory (no shorts).
- Pets
- Pets are always on request. Please make this request clear when booking and the park will take it into consideration.
- Preference
- For preferences like the location of your accommodation, you can contact the holidaypark.
- Outdoor pool
- The outdoor pool is only open in June, July and August.
Map
Legend
- Current Holiday park
- Holiday Parks in the area
- Attractions
Distances from
- Centre : 2 km.
- Train station Barvaux: 3 km.
Review of Residence Durbuy Ardennen
Average rating from guests based on 392 reviews
Read the personal experiences of guests who have stayed at Residence Durbuy Ardennen through HolidayParkSpecials.co.uk. Upon return, guests automatically receive an invitation to review their accommodation and experience.
Park
| General | 7.0 |
|---|---|
| Value for money | 7.0 |
| Location | 8.0 |
Customer service
| Customer Service | 8.0 |
|---|---|
| Park atmosphere | 7.0 |
Accommodation
| General | 6.0 |
|---|---|
| Furnishings and comfort | 7.0 |
| Cleanliness | 6.0 |
Anonymous - Bodenheim - Deutschland
6-person apartment Atlas Etage
29 October 2016
Review of "Residence Durbuy Ardennen" 5.0
Gute Lage (Standort)
Schimmelpilze an allen Fenstern, Kühlschrankfach defekt, Geschirrspüler hat Aussetzer, Heizung in beiden Schlafzimmern das komplette Wochenende defekt, Wohnung generell nicht sehr sauber, Verständigung mit dem Personal schwierig - kaum Englisch kein Deutsch, Rezeption oft nicht besetzt, Anlage ungepflegt
Review of "6-person apartment Atlas Etage" 4.0
Ruhig, wäre alles gepflegt und instand könnte ich die Anlage empfehlen
Schimmelpilze, defekte Einrichtung, unbeheizbare Schlafzimmer für über 48 Stunden bei herbstlichen 3 Grad Außentemperatur in der Nacht
Ms. F.j.j.p. Vrencken - Tilburg - Nederland
6-persoons appartement Atlas Etage
11 October 2016
Review of "Residence Durbuy Ardennen" 5.0
De locatie
De netheid en onderhoud van de woning.
Review of "6-persoons appartement Atlas Etage" 5.0
Groot
Het was vies, vooral als je kijkt naar de schoonmaakkosten die je ervoor betaald.
Anonymous - Aalter - België
6-persoons appartement Atlas Etage
16 August 2016
Review of "Residence Durbuy Ardennen" 7.0
Ook na uitstappen met het gezin kan je hier vertoeven en activiteiten doen (cfr. zwemmen, speeltuin, ed)
Het park is aan een opfrisbeurt toe door ouderdom.
Review of "6-persoons appartement Atlas Etage" 5.0
Ruim genoeg, goed gelegen.
Verouderd, aan renovatie toe. Qua netheid niet optimaal.
Zeker nood aan vervanging vaatwas en matrassen.
Anonymous - Eksaarde - België
6-persoons appartement Atlas Etage
29 March 2016
Review of "Residence Durbuy Ardennen" 9.0
Goed gelegen, op wandelafstand van Durbuy
Jammer dat de elektriciteit niet in de huurprijs zit en je die apart moet bijbetalen
Review of "6-persoons appartement Atlas Etage" 9.0
Alles was aanwezig
Glazen te weinig
Anonymous - Zele - België
6-persoons appartement Atlas Etage
20 February 2016
Review of "Residence Durbuy Ardennen" 8.0
Verzorgd park in een mooie omgeving.
Jammer dat de mogelijkheid van wifi zo duur is.
Review of "6-persoons appartement Atlas Etage" 8.0
Verzorgd huisje. 2 ruime slaapkamers, ruime badkamer.
Eerste dag/nacht was het koud in de woning (gelukkig hadden ze voor aankomst de chauffages al aan gezet, maar waarschijnlijk had het al even leeg gestaan) Het was ook wel winter...
Mr. Steven Hennion - Lauwe - België
6-persoons appartement Atlas Etage
13 December 2015
Review of "Residence Durbuy Ardennen" 5.0
Propere huizen
Betalende wifi verbinding, onvriendelijke controle, verwarming in badkamer werkte onvoldoende, diepvriesdeur was af bij aankomst.
Review of "6-persoons appartement Atlas Etage" 4.0
This review has no comments.
Anonymous - Haarlem - Nederland
6-persoons appartement Atlas Etage
27 October 2015
Review of "Residence Durbuy Ardennen" 6.0
De ligging
De service. Wij hadden geen Belgische televisie zenders, vaatwasser deed het niet en de internet verbinding was nihil. Wij hebben dit bij de balie gemeld, en er zou iemand langskomen, maar er is nooit meer iemand geweest op het te verhelpen.
Review of "6-persoons appartement Atlas Etage" 6.0
De ruimte in het huisje. Het heeft ook vele faciliteiten.
De tegels op de vloer. Veel te koud in de wintermaanden.
Mr. R.M.A. Arvelo - Rotterdam - Nederland
6-persoons appartement Atlas Etage
19 August 2015
Review of "Residence Durbuy Ardennen" 10.0
Mubilair in top conditie
Bedgoed en handdoeken hadden geen frisse geur
Review of "6-persoons appartement Atlas Etage" 9.0
Kon rustig genieten van de natuur
Wifi verbinding en wat teveel vliegen.
Anonymous - Sint Pancras - Nederland
6-persoons appartement Type Atlas Etage
25 February 2013
Review of "Residence Durbuy Ardennen" 7.0
Goed uitvalspunt in de Ardennen
Park is doordeweeks uitgestorven
Review of "6-persoons appartement Type Atlas Etage" 7.0
Rustig gelegen. Huisje met alle faciliteiten
Huisje ijskoud bij aankomst, stookkosten apart te betalen
Anonymous - Rijswijk - Nederland
6-persoons appartement Type Atlas Etage
22 June 2010
Review of "Residence Durbuy Ardennen" 9.0
Heerlijk rustig en mooi uitzicht.
De hoogte van de wegen om te lopen als je ouder en niet goed tevoet bent
Review of "6-persoons appartement Type Atlas Etage" 8.0
Het is schoon rustig ned tv belangrijk en de hond of kat mogen mee dat is echt heerlijk.
Is er niet.
11 - 20 of 20 reviews
Frequently asked questions about the holiday park
Parc
The reception is open from 00:00 until 00:00.
No, that is not possible.
Accommodation
Some of the accommodations have their own parking space.
Pets are allowed in some of the accommodations.
No, the park is non-smoking.
There are unfortunately no accommodations suitable for disabled people.
No, you can not specify a preference for the location of the room.
It is possible for babies to stay in some of the accommodations.
There are no accommodations that feature a fireplace
Location
The nearest train station is "Barvaux" and is 3 km from the park.
Facilities
The park does not have a restaurant.
No, the park does not have a subtropical swimming paradise.
There is no supermarket.
The following is available:
- Playground/playing equipment
- Playground (unsupervised)
- Toy library
No.
No.
There are no sports or play activities in the park.
Yes, there is wifi available in the park.
The park does not have spa facilities.
Frequently asked questions about booking
Top 10 Questions
To see the current availability of any accommodation offered on our website, please check the page of your chosen holiday park. The availability of accommodation can change at any moment. If you have any questions about availability, please contact our Service Desk on +31 23-3024901 (10 cents p/m).
It's always possible to pass on your special preferences and requests to the holiday park. For example, you may require disabled facilities, or you may prefer smoke/pet free accommodation. The possibilities vary between both holiday park and accommodation type. We therefore advise you to contact our Service Desk regarding your special preferences on +31 23-3024901 (10 cents p/m) or fill out the contact form. Our employees can then examine the possibilities to meet your individual needs.
The payment conditions can vary by park. For more information about the payment, you can contact the holiday park directly. In most cases, you will receive an reservation confirmation from the holiday park within a few days of making your booking. If there is sufficient time, you should meet the transaction needs before your stay in the holiday park. The park can also request a deposit. The reservation confirmation specifies the required payment method(s). For more information about the payment, we recommend contacting the holiday park directly.
Have you found a holiday cottage, bungalow, or apartment that suits your needs? You can book with us online.
Online
Decide on the holiday park, choose the type of accommodation you want, specify the dates, and click on book. Just follow these simple steps and your booking will be complete in no time! Within half an hour of booking your accommodation (both over the phone and online) you will receive a conffirmation email, which is where you can also find your booking number.
Within half an hour of the booking, you will receive a confirmation email. If you've not received an email within half an hour, then please check your junk mail. If you still can't find your confirmation email, then we suggest getting in touch with our Service Desk on +31 23-3024901 (10 cents p/m) or fill out the contact form. In order for us to help you as quickly as possible, please have the following information to hand:
• The name in which the booking was made
• The name of the holiday park
• The arrival date
• The booking number (if known)
To change a booking (e.g. to another date), please contact our Service Desk on +31 23-3024901 (10 cents p/m). Changes are always made upon request and at the discretion of the holiday park. HolidayParkSpecials charges no fees, however, it may be that the park charges an additional fee (depending on the type of change). If the park does charge change fees, the costs will always be discussed with you.
Any booking made can be cancelled using a link provided in the confirmation email. If you no longer have the confirmation email, please contact our Service Desk by calling +31 23-3024901 (10 cents p/m).
Please note: in most cases, the holiday park will charge a cancellation fee, and the amount of this fee will depend on how late you cancel the booking. For this reason, we always recommend cancellation insurance. We also advise you to contact our Service Desk over the phone to discuss whether the booking can be moved to a different date.
Each holiday park has its own cancellation conditions. In these conditions, it will be stated whether the holiday park will charge a cancellation fee. Cancellation insurance is insurance against financial loss resulting from the cancellation of a booking. HolidayParkSpecials does not offer cancellation insurance at the moment, however you are free to arrange cancellation insurance yourself with an external party.
The prices of the offered accommodations are made up of flexible rates. Each holiday park can adjust its prices and availability 24 hours a day on HolidayParkSpecials. The most up-to-date prices and availability can be found on the detail page of the relevant holiday park. For more information, please contact our Service Desk on +31 23-3024901 (10 cents p/m).
If you have any questions, do not hesitate to contact our Service Desk on +31 23-3024901 (10ct. p/m). We are available at the following times: Monday - Friday (9:00 to 22:00), Saturday (10:00 to 18:00) and Sunday (10:00 to 18:00) (Central European Time, GMT +1).
Each holiday park has its own policies regarding pets. Some parks do not allow pets at all, and in other cases it varies according to the type of accommodation. In most cases, there is an additional fee for bringing a pet. The costs can be found on the information page of the relevant holiday park. If you're planning on bringing a pet with you, always make sure you make it clear when booking to avoid any problems (or additional costs) later on down the line. For more information about pet access to the holiday park of your choice, please contact our Service Desk on +31 23-3024901 (10 cents p/m) or fill out the contact form.