Customer service
About the park
- 24-hour emergency service
- Cash machine
- Fondue set rental
Residence Durbuy Ardennes is surrounded by nature, only 3km from the beautiful city of Durbuy. This park is an oasis of calm and features comfortable accommodation and fantastic facilities.
Popular facilities
- Free WiFi
- Free Parking
- Pets allowed
- Outdoor pool
- Playground / playing equipment
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About Residence Durbuy Ardennen
Residence Durbuy Ardennes is surrounded by nature, only 3km from the beautiful city of Durbuy. This park is an oasis of calm and features comfortable accommodation and fantastic facilities.
Parc facilities
Children
- Playground (unsupervised)
- Playground/playing equipment
- Toy library
General
- 24-hour emergency service
- Cash machine
- Laundry service
Swimming
- Outdoor pool
Important information
Reception
| Check-in | From 16.00 |
|---|---|
| Check-out | Before 10.00 |
| Opening times | 00:00 - 00:00 |
| Early check-in possible? | No |
WiFi
| WiFi available? | Free |
|---|
Restuarant
| Restaurant at the park? | No |
|---|
Services available
Fondue set rental
Pets
| Pets allowed | Yes |
|---|---|
| Costs | £7.50 per pet per night |
| Maximum pets allowed can be found in the accommodation details | |
Smoking
| Smoke-free holiday park? | Yes |
|---|
Accommodation
| Number of rooms | 80 |
|---|
Chain
Address
Rue Fond Sainte-Anne 21, B-6940, Durbuy, Belgium
Parking
| Costs | Free of charge |
|---|
Distances
| Centre | 2.0 km. |
|---|---|
| Train station | 3.0 km. |
Payment Method
Payment will be handled by the holiday provider itself. After completing your booking, you will receive a confirmation and an invoice with payment instructions from the holiday provider. Please note: the (down)payment may have to be made before the arrival of your stay.
The following payment conditions apply:
The following payment conditions apply:
- 30% of the total booking amount is due on or before 7 days after booking.
- 100% of the total booking amount is due on or before 21 days before arrival.
Booking deposit: € 250,00 per accommodation.
The deposit amount shown is an indication, please note that the amount may very per accommodation.
Cancellation Conditions
In case of cancellation to 16:00 hour 42 days before arrival 30% of the booking will be charged. i
Tourist tax
Prices are excluding tourist tax.
Good to know
- Deposit
- The park calculates a deposit of €250 per accommodation. If you depart outside the reception hours, then this amount will be refunded within max. 4 weeks. If you have three or more cottages booked, the deposit can only be refunded into your bank account. When renting to young people the deposit may be doubled (this applies to both individual groups and school groups).
- Energy costs
- Energy costs are calculated locally according to consumption. Each month, the price of energy is adjusted according to the official market rates
- Indoor swimming pool
- An indoor swimming pool is located some 200 metres from the park. Tickets for this can be bought at the park reception. Please note: swimming cap and swimming trunks are compulsory (no shorts).
- Pets
- Pets are always on request. Please make this request clear when booking and the park will take it into consideration.
- Preference
- For preferences like the location of your accommodation, you can contact the holidaypark.
- Outdoor pool
- The outdoor pool is only open in June, July and August.
Map
Legend
- Current Holiday park
- Holiday Parks in the area
- Attractions
Distances from
- Centre : 2 km.
- Train station Barvaux: 3 km.
Review of Residence Durbuy Ardennen
Average rating from guests based on 392 reviews
Read the personal experiences of guests who have stayed at Residence Durbuy Ardennen through HolidayParkSpecials.co.uk. Upon return, guests automatically receive an invitation to review their accommodation and experience.
Park
| General | 7.0 |
|---|---|
| Value for money | 7.0 |
| Location | 8.0 |
Customer service
| Customer Service | 8.0 |
|---|---|
| Park atmosphere | 7.0 |
Accommodation
| General | 6.0 |
|---|---|
| Furnishings and comfort | 7.0 |
| Cleanliness | 6.0 |
Anonymous - Riemst - België
2-persoons appartement Hades
24 August 2015
Review of "Residence Durbuy Ardennen" 9.0
This review has no comments.
Review of "2-persoons appartement Hades" 7.0
Ondanks dat het een appartement was beschikten we wel over een terras
Netheid - niet goed schoon, met name al het bestek.
Mr. R.M.A. Arvelo - Rotterdam - Nederland
6-persoons appartement Atlas Etage
19 August 2015
Review of "Residence Durbuy Ardennen" 10.0
Mubilair in top conditie
Bedgoed en handdoeken hadden geen frisse geur
Review of "6-persoons appartement Atlas Etage" 9.0
Kon rustig genieten van de natuur
Wifi verbinding en wat teveel vliegen.
Anonymous - Heinkenszand - Nederland
2-persoons appartement Hades
16 August 2015
Review of "Residence Durbuy Ardennen" 8.0
Zwembad, ligging, tweetalig personeel.
In de huisjes werkt niet alles optimaal, denk aan de föhn, ventilatie in de douche etc..
Ook zou het schoonmaken iets beter kunnen en mogen.
Aan het zwembad staan maar 11 stoelen en er is verder weinig tot geen plaats om je handdoek te leggen.
Review of "2-persoons appartement Hades" 6.0
Ligging is heerlijk rustig.
Enkele dingen in het huisje waren kapot, zoals de föhn en de ventilatie in de douche.
Verder was ons huisje erg ouderwets ingericht.
Mr. W-J Meijer - Aalten - Nederland
2-persoons appartement Hades
4 August 2015
Review of "Residence Durbuy Ardennen" 6.0
Dichtbij het plaatsje Durbuy
Weinig activiteiten in het park zelf, verouderd park
Review of "2-persoons appartement Hades" 5.0
Het stonk er, alles was muffig, toe aan vernieuwing, veel kapotte niet werkende materialen, prijs en verhouding van de bungalow was niet goed met elkaar
Anonymous - Voerde - Deutschland
2-Personen Ferienwohnung Hades
1 August 2015
Review of "Residence Durbuy Ardennen" 7.0
Zimmer waren absolut staubig und verdreckt
Wespennest an unserem Haus sodass man die Fenster nicht öffnen konnte
Review of "2-Personen Ferienwohnung Hades" 7.0
Zimmer verdreckt und staubig
Geschirr stand ungespült im Schrank
Anonymous - Barendrecht - Nederland
2-persoons appartement Hades
27 July 2015
Review of "Residence Durbuy Ardennen" 6.0
Broodjes service in de vakantie, vriendelijkheid personeel, eenrichtingsverkeer op het park, buitenzwembadje.
Geen restaurant/cafetaria, weinig activiteiten.
Review of "2-persoons appartement Hades" 5.0
Het was ruim en er was een goede televisie.
Geen normale douche, je moet zelf de douchekop vast houden. Het meubilair was gedateerd, maar wel schoon.
Anonymous - Rozenburg - Nederland
2-persoons appartement Hades
25 July 2015
Review of "Residence Durbuy Ardennen" 6.0
De locatie. Leuke plek in de bergen en alle activiteiten zijn goed aan te rijden.
zwembad aanwezig.
Het verblijf: bijna alle lampen kapot werden niet vervangen, stopcontact kapot, lamellen kapot, dekens, kledingkast en vaat niet schoon. Wifi gekocht maar werkt 2 dagen niet. Tussendoor is dit aangegeven maar werd niks aan gedaan en werd wel beloofd. Ook waren er bijna geen activiteiten op het park.
Review of "2-persoons appartement Hades" 3.0
Tv en dvd speler
De hygiëne. De lampen welke niet werkten, kapot spullen.
Anonymous - Tilburg - Nederland
4-persoons appartement Hera
8 July 2015
Review of "Residence Durbuy Ardennen" 4.0
Omgeving is prima.
Appartementen op de eerste etage zijn zeer benauwd in de zomer, geen airco aanwezig.
Service van het personeel is zeer slecht, zowel aan de receptie als op het hoofdkantoor van Residence Durbuy. Men is je liever kwijt dan rijk bij het vragen om een wijziging of als je ergens niet tevreden over bent.
Om vanaf de ene kant van het park naar de andere kant te komen bijv. naar het zwembad dien je ver om te lopen of de auto te pakken (weg is zeer steil).
Review of "4-persoons appartement Hera" 3.0
Veel te warm in de zomer. Het meubilair is toe aan grondige schoonmaak of vervanging.
Geen mogelijkheden om met kinderwagen te lopen tot aan het huisje, er zijn altijd trappen te nemen.
Ms. T Saperas - ooltgensplaat - Nederland
2-persoons studio Type Hades
7 July 2015
Review of "Residence Durbuy Ardennen" 6.0
De uitzicht is fantastisch
Geen airco of ventilator op hele warme dagen terwijl je wel apart moet betalen voor electra. Geen raam kun je open zetten deuren moeten dicht voor veiligheid. Geen privacy buiten. Geen bekwaam personeel. Ik kreeg zelfs iemand anders paspoort. Als je vragen hebt of je wilt informatie krijg je een zoek het zelf maar uit blik.
Review of "2-persoons studio Type Hades" 5.0
De televisie
Een hard bed, douche werkt nauwelijks, weinig servies. Geen privacy, nauwelijks tot geen terrasstoelen, geen raam om open te kunnen zetten.geen airco of ventilator.
Anonymous - Deinze - België
6-persoons appartement Type Atlas Plus
2 July 2015
Review of "Residence Durbuy Ardennen" 8.0
Buiten ziet alles er mooi onderhouden uit en goed gelegen
In de bungalows is het onderhoud iets minder en is er al duidelijke sleet merkbaar op sommige dingen. Maar overall nog wel redelijk.
Review of "6-persoons appartement Type Atlas Plus" 7.0
Alles redelijk goed, volgens verwachting
Aparte afrekening van electriciteit en gedoe met meters is wat van de jaren 80. Beter de prijs klein beetje verhogen en al dat gedoe met meterstanden vermijden. Plus de wachttijden aan de receptie zullen drastisch verminderen, want alle uitleg neemt lang in beslag.
Frequently asked questions about the holiday park
Parc
The reception is open from 00:00 until 00:00.
No, that is not possible.
Accommodation
Some of the accommodations have their own parking space.
Pets are allowed in some of the accommodations.
No, the park is non-smoking.
There are unfortunately no accommodations suitable for disabled people.
No, you can not specify a preference for the location of the room.
It is possible for babies to stay in some of the accommodations.
There are no accommodations that feature a fireplace
Location
The nearest train station is "Barvaux" and is 3 km from the park.
Facilities
The park does not have a restaurant.
No, the park does not have a subtropical swimming paradise.
There is no supermarket.
The following is available:
- Playground/playing equipment
- Playground (unsupervised)
- Toy library
No.
No.
There are no sports or play activities in the park.
Yes, there is wifi available in the park.
The park does not have spa facilities.
Frequently asked questions about booking
Top 10 Questions
To see the current availability of any accommodation offered on our website, please check the page of your chosen holiday park. The availability of accommodation can change at any moment. If you have any questions about availability, please contact our Service Desk on +31 23-3024901 (10 cents p/m).
It's always possible to pass on your special preferences and requests to the holiday park. For example, you may require disabled facilities, or you may prefer smoke/pet free accommodation. The possibilities vary between both holiday park and accommodation type. We therefore advise you to contact our Service Desk regarding your special preferences on +31 23-3024901 (10 cents p/m) or fill out the contact form. Our employees can then examine the possibilities to meet your individual needs.
The payment conditions can vary by park. For more information about the payment, you can contact the holiday park directly. In most cases, you will receive an reservation confirmation from the holiday park within a few days of making your booking. If there is sufficient time, you should meet the transaction needs before your stay in the holiday park. The park can also request a deposit. The reservation confirmation specifies the required payment method(s). For more information about the payment, we recommend contacting the holiday park directly.
Have you found a holiday cottage, bungalow, or apartment that suits your needs? You can book with us online.
Online
Decide on the holiday park, choose the type of accommodation you want, specify the dates, and click on book. Just follow these simple steps and your booking will be complete in no time! Within half an hour of booking your accommodation (both over the phone and online) you will receive a conffirmation email, which is where you can also find your booking number.
Within half an hour of the booking, you will receive a confirmation email. If you've not received an email within half an hour, then please check your junk mail. If you still can't find your confirmation email, then we suggest getting in touch with our Service Desk on +31 23-3024901 (10 cents p/m) or fill out the contact form. In order for us to help you as quickly as possible, please have the following information to hand:
• The name in which the booking was made
• The name of the holiday park
• The arrival date
• The booking number (if known)
To change a booking (e.g. to another date), please contact our Service Desk on +31 23-3024901 (10 cents p/m). Changes are always made upon request and at the discretion of the holiday park. HolidayParkSpecials charges no fees, however, it may be that the park charges an additional fee (depending on the type of change). If the park does charge change fees, the costs will always be discussed with you.
Any booking made can be cancelled using a link provided in the confirmation email. If you no longer have the confirmation email, please contact our Service Desk by calling +31 23-3024901 (10 cents p/m).
Please note: in most cases, the holiday park will charge a cancellation fee, and the amount of this fee will depend on how late you cancel the booking. For this reason, we always recommend cancellation insurance. We also advise you to contact our Service Desk over the phone to discuss whether the booking can be moved to a different date.
Each holiday park has its own cancellation conditions. In these conditions, it will be stated whether the holiday park will charge a cancellation fee. Cancellation insurance is insurance against financial loss resulting from the cancellation of a booking. HolidayParkSpecials does not offer cancellation insurance at the moment, however you are free to arrange cancellation insurance yourself with an external party.
The prices of the offered accommodations are made up of flexible rates. Each holiday park can adjust its prices and availability 24 hours a day on HolidayParkSpecials. The most up-to-date prices and availability can be found on the detail page of the relevant holiday park. For more information, please contact our Service Desk on +31 23-3024901 (10 cents p/m).
If you have any questions, do not hesitate to contact our Service Desk on +31 23-3024901 (10ct. p/m). We are available at the following times: Monday - Friday (9:00 to 22:00), Saturday (10:00 to 18:00) and Sunday (10:00 to 18:00) (Central European Time, GMT +1).
Each holiday park has its own policies regarding pets. Some parks do not allow pets at all, and in other cases it varies according to the type of accommodation. In most cases, there is an additional fee for bringing a pet. The costs can be found on the information page of the relevant holiday park. If you're planning on bringing a pet with you, always make sure you make it clear when booking to avoid any problems (or additional costs) later on down the line. For more information about pet access to the holiday park of your choice, please contact our Service Desk on +31 23-3024901 (10 cents p/m) or fill out the contact form.