Golden Lakes Village

route de la Plate Taille 51, 6440, Froidchapelle, Belgium

About the park

  • New
  • Beach volleyball (outside)
  • Conference facilities
  • Dutch

Nestled tightly in the Ardennes region of Belgium, Golden Lakes Village offers plenty in the way of water sports and other open-air activities.

Popular facilities

  • Free WiFi
  • Free Parking
  • Sauna
  • Restaurant
View all facilities
route de la Plate Taille 51, 6440, Froidchapelle, Belgium
Check availability

Super Deals

Super Sale

4-person holiday house1/9

  1. 70m2
  2. 2 bedrooms
  3. 1 bathroom
  4. Parking spot
  5. Internet/Wifi
  6. Dishwasher
from£264.85- 15%£225.12
Price breakdown 

Facilities

Type

  • Size 70m²
  • Luxury
  • 2 parking spots

General

  • Internet/Wifi
  • Iron
  • Ironing board

Bedroom(s)

  • 2 bedrooms
  • 2-person bed
  • Beds with duvets
  • Bunkbeds
  • Pillows

Location

  • Near parking place
  • Quiet area
  • Terraced

Sanitary facilities

  • 1 bathroom
  • Hair dryer
  • Separate toilet
  • Shower

Garden/outside area

  • Parasol
  • Terrace

Living room/Furnishings

  • Dining area
  • Flatscreen tv
  • Sitting area

Kitchen

  • Coffee machine
  • Coffeepadmachine
  • Dishwasher
  • Electric cooker
  • Electric kettle
  • Fridge freezer
  • Kitchen
  • Kitchenware
  • Microwave
  • Open kitchen
  • Oven

House rules

  • Pets on request, £35.- per pet per stay (Max. 2) i
  • Non-smoking
  • Check-in from 16:00 Check-out before 10:00

Plus points from guests

    Prices

    This price applies to a 4-person holiday house, with the first arrival possibility on 27 May, 2 Nights.

    Including

    • Energy and water use
    • Wireless internet
    • Kitchen towels
    • Cleaning fee

    Compulsory surcharges

    • Reservation costs £15.83  per booking
    • Tourist tax £1.28  p.p.p.n

    • Compulsory surcharges £26.07
    • Accommodation £225.12
    • Total price £251.19

    The price of the accommodation includes the promotional discount of £39.73


    Deposit

    £300.-Per accomodation

    Cancellation Conditions

    Cancellation conditions according to Recroni


    Add-on extras (optional)

    • Ligging voorkeur £0.-  per accommodation per booking

    Super Sale

    6-person holiday house Kids1/10

    1. 100m2
    2. 3 bedrooms
    3. 2 bathrooms
    4. Parking spot
    5. Internet/Wifi
    6. Dishwasher
    from£309.27- 15%£262.88
    Price breakdown 

    Facilities

    Type

    • Size 100m²
    • Luxury
    • 2 parking spots

    General

    • Balcony
    • Internet/Wifi
    • Iron
    • Ironing board

    Bedroom(s)

    • 3 bedrooms
    • 2-person bed
    • Beds with duvets
    • Bunkbeds
    • Pillows
    • Separate beds

    Location

    • Near parking place
    • Quiet area
    • Terraced

    Sanitary facilities

    • 2 bathrooms
    • Bathtub
    • Hair dryer
    • Separate toilet
    • Shower

    Garden/outside area

    • Parasol
    • Terrace

    Living room/Furnishings

    • Dining area
    • Flatscreen tv
    • Sitting area

    Children

    • Changing mat
    • Children's bath
    • Children's bed
    • Children's chair
    • Stairgate

    Kitchen

    • Coffee machine
    • Coffeepadmachine
    • Dishwasher
    • Electric cooker
    • Electric kettle
    • Fridge freezer
    • Kitchen
    • Kitchenware
    • Microwave
    • Open kitchen
    • Oven

    House rules

    • Pets on request, £35.- per pet per stay (Max. 2) i
    • Non-smoking
    • Check-in from 16:00 Check-out before 10:00

    Plus points from guests

      Prices

      This price applies to a 6-person holiday house Kids, with the first arrival possibility on 27 May, 2 Nights.

      Including

      • Energy and water use
      • Wireless internet
      • Kitchen towels
      • Cleaning fee

      Compulsory surcharges

      • Reservation costs £15.83  per booking
      • Tourist tax £1.28  p.p.p.n

      • Compulsory surcharges £31.19
      • Accommodation £262.88
      • Total price £294.07

      The price of the accommodation includes the promotional discount of £46.39


      Deposit

      £300.-Per accomodation

      Cancellation Conditions

      Cancellation conditions according to Recroni


      Add-on extras (optional)

      • Ligging voorkeur £0.-  per accommodation per booking
      • High chair and cot excl. bed linen £0.-  per baby

      Super Sale

      6-person holiday house1/9

      1. 115m2
      2. 3 bedrooms
      3. 2 bathrooms
      4. Parking spot
      5. Internet/Wifi
      6. Dishwasher
      from£331.49- 15%£281.76
      Price breakdown 

      Facilities

      Type

      • Size 115m²
      • Luxury
      • 2 parking spots

      General

      • Balcony
      • Internet/Wifi
      • Iron
      • Ironing board

      Bedroom(s)

      • 3 bedrooms
      • 2-person bed
      • Beds with duvets
      • Bunkbeds
      • Pillows
      • Separate beds

      Location

      • Accommodation near the water
      • Near parking place
      • Quiet area
      • Terraced

      Sanitary facilities

      • 2 bathrooms
      • Bathtub
      • Hair dryer
      • Separate toilet
      • Shower

      Garden/outside area

      • Parasol
      • Terrace

      Living room/Furnishings

      • Dining area
      • Flatscreen tv
      • Sitting area
      • Television
      • Woodstove

      Kitchen

      • Coffee machine
      • Coffeepadmachine
      • Dishwasher
      • Electric cooker
      • Electric kettle
      • Fridge freezer
      • Kitchen
      • Kitchenware
      • Microwave
      • Open kitchen
      • Oven

      House rules

      • Pets on request, £35.- per pet per stay (Max. 2) i
      • Non-smoking
      • Check-in from 16:00 Check-out before 10:00

      Plus points from guests

        Prices

        This price applies to a 6-person holiday house, with the first arrival possibility on 27 May, 2 Nights.

        Including

        • Energy and water use
        • Wireless internet
        • Kitchen towels
        • Cleaning fee

        Compulsory surcharges

        • Reservation costs £15.83  per booking
        • Tourist tax £1.28  p.p.p.n

        • Compulsory surcharges £31.19
        • Accommodation £281.76
        • Total price £312.95

        The price of the accommodation includes the promotional discount of £49.72


        Deposit

        £300.-Per accomodation

        Cancellation Conditions

        Cancellation conditions according to Recroni


        Add-on extras (optional)

        • Ligging voorkeur £0.-  per accommodation per booking

        Super Sale

        6-person holiday house Sauna1/11

        1. 115m2
        2. 3 bedrooms
        3. 2 bathrooms
        4. Parking spot
        5. Internet/Wifi
        6. Dishwasher
        from£370.78- 15%£315.17
        Price breakdown 

        Facilities

        Type

        • Size 115m²
        • Luxury
        • 2 parking spots

        General

        • Balcony
        • Internet/Wifi
        • Iron
        • Ironing board

        Bedroom(s)

        • 3 bedrooms
        • 2-person bed
        • Beds with duvets
        • Bunkbeds
        • Pillows
        • Separate beds

        Location

        • Near parking place
        • Quiet area
        • Terraced

        Sanitary facilities

        • 2 bathrooms
        • Bathtub
        • Hair dryer
        • Sauna
        • Separate toilet
        • Shower

        Garden/outside area

        • Parasol
        • Terrace

        Living room/Furnishings

        • Dining area
        • Flatscreen tv
        • Sitting area
        • Woodstove

        Kitchen

        • Coffee machine
        • Coffeepadmachine
        • Dishwasher
        • Electric cooker
        • Electric kettle
        • Fridge freezer
        • Kitchen
        • Kitchenware
        • Microwave
        • Open kitchen
        • Oven

        House rules

        • Pets on request, £35.- per pet per stay (Max. 2) i
        • Non-smoking
        • Check-in from 16:00 Check-out before 10:00

        Plus points from guests

          Prices

          This price applies to a 6-person holiday house Sauna, with the first arrival possibility on 27 May, 2 Nights.

          Including

          • Energy and water use
          • Wireless internet
          • Kitchen towels
          • Cleaning fee

          Compulsory surcharges

          • Reservation costs £15.83  per booking
          • Tourist tax £1.28  p.p.p.n

          • Compulsory surcharges £31.19
          • Accommodation £315.17
          • Total price £346.36

          The price of the accommodation includes the promotional discount of £55.62


          Deposit

          £300.-Per accomodation

          Cancellation Conditions

          Cancellation conditions according to Recroni


          Add-on extras (optional)

          • Ligging voorkeur £0.-  per accommodation per booking

          Specials

          BabySpecial

          6-person holiday house Kids1/1

          1. 100m2
          2. 3 bedrooms
          3. 2 bathrooms
          4. Parking spot
          5. Internet/Wifi
          6. Dishwasher
          from£309.27- 15%£262.88
          Price breakdown 

          Facilities

          Type

          • Size 100m²
          • Luxury
          • 2 parking spots

          General

          • Balcony
          • Internet/Wifi
          • Iron
          • Ironing board

          Bedroom(s)

          • 3 bedrooms
          • 2-person bed
          • Beds with duvets
          • Bunkbeds
          • Pillows
          • Separate beds

          Location

          • Near parking place
          • Quiet area
          • Terraced

          Sanitary facilities

          • 2 bathrooms
          • Bathtub
          • Hair dryer
          • Separate toilet
          • Shower

          Garden/outside area

          • Parasol
          • Terrace

          Living room/Furnishings

          • Dining area
          • Flatscreen tv
          • Sitting area

          Children

          • Changing mat
          • Children's bath
          • Children's bed
          • Children's chair
          • Stairgate

          Kitchen

          • Coffee machine
          • Coffeepadmachine
          • Dishwasher
          • Electric cooker
          • Electric kettle
          • Fridge freezer
          • Kitchen
          • Kitchenware
          • Microwave
          • Open kitchen
          • Oven

          House rules

          • Pets on request, £35.- per pet per stay (Max. 2) i
          • Non-smoking
          • Check-in from 16:00 Check-out before 10:00

          Plus points from guests

            Prices

            This price applies to a BabySpecial, with the first arrival possibility on 27 May, 2 Nights.

            Including

            • Energy and water use
            • Wireless internet
            • Kitchen towels
            • Cleaning fee
            • You receive a free children’s package at this accommodation. The package includes a cot (excluding bed linen) and a high chair.

            Compulsory surcharges

            • Reservation costs £15.83  per booking
            • Tourist tax £1.28  p.p.p.n

            • Compulsory surcharges £31.19
            • Accommodation £262.88
            • Total price £294.07

            The price of the accommodation includes the promotional discount of £46.39


            Deposit

            £300.-Per accomodation

            Cancellation Conditions

            Cancellation conditions according to Recroni


            Add-on extras (optional)

            • Ligging voorkeur £0.-  per accommodation per booking
            • High chair and cot excl. bed linen £0.-  per baby

            Holiday house

            8-person holiday house1/9

            1. 130m2
            2. 4 bedrooms
            3. 3 bathrooms
            4. Parking spot
            5. Internet/Wifi
            6. Dishwasher
            from£476.72- 15%£405.21
            Price breakdown 

            Facilities

            Type

            • Size 130m²
            • Luxury
            • 3 parking spots

            General

            • Balcony
            • Internet/Wifi
            • Iron
            • Ironing board

            Bedroom(s)

            • 4 bedrooms
            • 2-person bed
            • Bedroom(s) downstairs
            • Beds with duvets
            • Bunkbeds
            • Pillows
            • Separate beds

            Location

            • Accommodation near the water
            • Near parking place
            • Quiet area
            • Terraced

            Sanitary facilities

            • 3 bathrooms
            • Bathtub
            • Hair dryer
            • Separate shower
            • Separate toilet
            • Shower

            Garden/outside area

            • Parasol
            • Terrace

            Living room/Furnishings

            • Dining area
            • Flatscreen tv
            • Sitting area
            • Woodstove

            Kitchen

            • Coffee machine
            • Coffeepadmachine
            • Dishwasher
            • Electric cooker
            • Electric kettle
            • Fridge freezer
            • Kitchen
            • Kitchenware
            • Microwave
            • Open kitchen
            • Oven

            House rules

            • Pets on request, £35.- per pet per stay (Max. 2) i
            • Non-smoking
            • Check-in from 16:00 Check-out before 10:00

            Plus points from guests

              Prices

              This price applies to a 8-person holiday house, with the first arrival possibility on 27 May, 2 Nights.

              Including

              • Energy and water use
              • Wireless internet
              • Kitchen towels
              • Cleaning fee

              Compulsory surcharges

              • Reservation costs £15.83  per booking
              • Tourist tax £1.28  p.p.p.n

              • Compulsory surcharges £36.31
              • Accommodation £405.21
              • Total price £441.52

              The price of the accommodation includes the promotional discount of £71.51


              Deposit

              £300.-Per accomodation

              Cancellation Conditions

              Cancellation conditions according to Recroni


              Add-on extras (optional)

              • Ligging voorkeur £0.-  per accommodation per booking
              8-person holiday house Sauna1/9

              1. 130m2
              2. 4 bedrooms
              3. 3 bathrooms
              4. Parking spot
              5. Internet/Wifi
              6. Dishwasher
              from£516.02- 15%£438.62
              Price breakdown 

              Facilities

              Type

              • Size 130m²
              • Luxury
              • 3 parking spots

              General

              • Balcony
              • Internet/Wifi
              • Iron
              • Ironing board

              Bedroom(s)

              • 4 bedrooms
              • 2-person bed
              • Bedroom(s) downstairs
              • Beds with duvets
              • Bunkbeds
              • Pillows
              • Separate beds

              Location

              • Accommodation near the water
              • Near parking place
              • Quiet area
              • Terraced

              Sanitary facilities

              • 3 bathrooms
              • Bathtub
              • Hair dryer
              • Sauna
              • Separate shower
              • Separate toilet
              • Shower

              Garden/outside area

              • Parasol
              • Terrace

              Living room/Furnishings

              • Dining area
              • Flatscreen tv
              • Sitting area
              • Woodstove

              Kitchen

              • Coffee machine
              • Coffeepadmachine
              • Dishwasher
              • Electric cooker
              • Electric kettle
              • Fridge freezer
              • Kitchen
              • Kitchenware
              • Microwave
              • Open kitchen
              • Oven

              House rules

              • Pets on request, £35.- per pet per stay (Max. 2) i
              • Non-smoking
              • Check-in from 16:00 Check-out before 10:00

              Plus points from guests

                Prices

                This price applies to a 8-person holiday house Sauna, with the first arrival possibility on 27 May, 2 Nights.

                Including

                • Energy and water use
                • Wireless internet
                • Kitchen towels
                • Cleaning fee

                Compulsory surcharges

                • Reservation costs £15.83  per booking
                • Tourist tax £1.28  p.p.p.n

                • Compulsory surcharges £36.31
                • Accommodation £438.62
                • Total price £474.93

                The price of the accommodation includes the promotional discount of £77.40


                Deposit

                £300.-Per accomodation

                Cancellation Conditions

                Cancellation conditions according to Recroni


                Add-on extras (optional)

                • Ligging voorkeur £0.-  per accommodation per booking

                About Golden Lakes Village

                Nestled tightly in the Ardennes region of Belgium, Golden Lakes Village offers plenty in the way of water sports and other open-air activities.

                Parc facilities

                Children

                • Playground (unsupervised)

                General

                • Conference facilities
                • Night reception
                • Reception

                Sport

                • Beach volleyball (outside)
                • Petanque court
                • Table tennis

                Beauty & Wellness

                • Hot tub
                • Sauna
                • Turkish steam bath

                Swimming

                • Swimming lake (with beach)

                Spoken languages

                • Dutch
                • English
                • French

                Important information

                Reception

                Check-in From 16.00
                Check-out Before 10.00
                Opening times Open 24/7
                Early check-in possible? No

                WiFi

                WiFi available? Free

                Restuarant

                Restaurant at the park? Yes
                Type restaurant Restaurant

                Pets

                Pets allowed Pets on request i
                The price per allowed pet can be found in the details of the respective accommodation.
                Max. 2

                Smoking

                Smoke-free holiday park? Yes

                Accommodation

                Number of rooms 130

                Chain

                L'ami Soleil

                Address

                route de la Plate Taille 51, 6440, Froidchapelle, Belgium

                Parking

                Costs Free of charge

                Distances

                Centre 5.0 km.
                Train station 14.0 km.

                Payment Method

                Payment will be handled by the holiday provider itself. After completing your booking, you will receive a confirmation and an invoice with payment instructions from the holiday provider. Please note: the (down)payment may have to be made before the arrival of your stay.

                The following payment conditions apply:

                The following payment conditions apply:
                - 25% of the total booking amount is due on or before 7 days after booking.
                - 100% of the total booking amount is due on or before 14 days before arrival.

                Booking deposit: € 300,00 per accommodation.

                Cancellation Conditions

                Cancellation conditions according to Recron i

                Tourist tax

                Prices are excluding tourist tax.

                The indicated prices include the cost of…

                • Energy and water use
                • Wireless internet
                • Kitchen towels

                Good to know

                Kids entertainment
                Kids entertainment is only offered during the summer, in July and August.
                Preference
                For preferences like the location of your accommodation, you can contact the holidaypark.

                Map

                Distances from

                • Centre : 5 km.
                • Train station Walcourt: 14 km.
                7.6

                Review of Golden Lakes Village

                Average rating from guests based on 169 reviews

                Read the personal experiences of guests who have stayed at Golden Lakes Village through HolidayParkSpecials.co.uk. Upon return, guests automatically receive an invitation to review their accommodation and experience.

                Park

                General 8.0
                Value for money 7.0
                Location 8.0

                Customer service

                Customer Service 8.0
                Park atmosphere 8.0

                Accommodation

                General 8.0
                Furnishings and comfort 8.0
                Cleanliness 7.0

                Filter reviews by

                7.4

                Mr. Houssine Majdoubi - De Meern - Nederland

                6-persoons vakantiehuis

                nl_NL 19 August 2018

                Review of "Golden Lakes Village" 7.0

                Veel te doen rondom meer waar het park is gelegen. Waaronder zwemmen, klimmen in bos, zeilen, surfe, fietsen, mooie routes voor wandelen en hardlopen en kano varen.

                Weinig andere activiteiten voor kleinere kinderen en weinig speel tuintjes dat kan denk ik in toekomst vast wel beter geregeld worden. Park heeft geen eigen winkeltje met verse broodjes of andere benodigdheden. Daarvoor moet naar naastgelegen park van Landal lopen, is een behoorlijk stuk lopen of naar naast gelegen dorp rijden. Alles prijzig.

                Review of "6-persoons vakantiehuis" 8.0

                Genoeg ruimte voor gezin (6 pers.), twee badkamers (een met douche en een met bad) en bedden hadden fijne matrassen. Woonkamer heeft schuifdeuren wat fijn is bij warmte om goed open te zetten. Vastgestelde gebreken aan schuifdeuren, badkamer en trapleuning werden gelijk dezelfde dag opgelost, top service!

                Groot deel van keuken spullen en inventaris ontbrak, na melding bij receptie werd hier niks mee gedaan en moest bedelen om een emmer om tenminste een beetje was te kunnen doen. Erg stoffig onder de bedden, douches en wc warenniet echt schoon, gelukkig hadden we eigen schoonmaak spullen bij ons.

                8.3

                Mr. Maarten Elings - Bovenkarspel - Nederland

                6-persoons vakantiehuis

                nl_NL 19 August 2018

                Review of "Golden Lakes Village" 8.0

                This review has no comments.

                Review of "6-persoons vakantiehuis" 9.0

                This review has no comments.

                6.6

                Mr. Erik Engbers - HENGELO (Ov) - Nederland

                6-persoons vakantiehuis

                nl_NL 4 August 2018

                Review of "Golden Lakes Village" 7.0

                Goede ruime woning met airco voldoende voorzieningen dubb. Badkamer.
                Mooi terras en ligging.

                Omgeving aan de meerzijde was vies en onverzorgd. Overal lagen sugarettenpeuken en was er fikkie gestookt. Er was geen gezellige mogelijkheid om even een kopje koffie of iets anders te drinken. Terwijl daar voldoende ruimte voor was.

                Review of "6-persoons vakantiehuis" 7.0

                Fijn dat er een airco aanwezig was. Mooi terras/vlonder. Mooie ruime woning.

                Er was niet goed schoongemaakt. Enkele kleine gebreken maar die werden binnen een uur opgelost.

                8.0

                Mr. Steve Sels - Vorselaar - België

                6-persoons vakantiehuis

                nl_BE 28 July 2018

                Review of "Golden Lakes Village" 9.0

                Mooie natuur
                Prachtige huisjes
                Praktisch ingericht
                Prijs kwaliteit zeer goed

                In badkamer 1 enkel een bad. Met het plaatsen van douchescherm zou deze ook als douche kunnen functioneren.

                Veel vogelpoep op terras bij aankomst. Poetsploeg kan dit meenemen met 5min extra werk

                Receptie niet de hele dag open. Hier is marge voor verbetering

                Review of "6-persoons vakantiehuis" 9.0

                Airco

                Bad ipv douche
                Vogelpoep op terras bij aankomst

                7.9

                Anonymous - Sint-Oedenrode - Nederland

                6-persoons vakantiehuis

                nl_NL 21 July 2018

                Review of "Golden Lakes Village" 9.0

                Ziet mooi uit.

                Review of "6-persoons vakantiehuis" 8.0

                Mooie inrichting huizen. Van alle gemak voorzien, bedden slapen goed.

                Jammer afwerking natte ruimtes dat er een soort zeil op de wanden zit. Ondanks dat de huizen redelijk nieuwe zijn komt dit al los van de wanden.

                9.3

                Anonymous - bleskensgraaf - Nederland

                6-persoons vakantiehuis

                nl_NL 5 May 2018

                Review of "Golden Lakes Village" 9.0

                Zeer vriendelijk en service gericht personeel. Schone huisjes. Ruime opzet. Auto luw

                WiFi niet zo stabiel. Wat kinderspelen overdekt ( tafeltennis, tafelvoetbal) zou extra gewaardeerd worden

                Review of "6-persoons vakantiehuis" 9.0

                Goede bedden, elektrische verwarming, zonnepanelen. Schoon

                WiFi niet zo stabiel. Verder niets negatiefs. Detail: enkele extra dekbedden zou fijn zijn

                Frequently asked questions about the holiday park

                Parc

                The reception is open from 00:00 until 24:00.

                No, the accommodation is not suitable for disabled people.

                No, that is not possible.

                Accommodation

                None of the accommodations have their own parking space.

                Pets are allowed in all accommodations.

                No, the park is non-smoking.

                There are unfortunately no accommodations suitable for disabled people.

                No, you can not specify a preference for the location of the room.

                It is possible for babies to stay in some of the accommodations.

                There are no accommodations that feature a fireplace

                Location

                The nearest train station is "Walcourt" and is 14 km from the park.

                Facilities

                The park offers the following restaurants:
                - Restaurant

                No, the park does not have a subtropical swimming paradise.

                There is no supermarket.

                The following is available:
                - Playground (unsupervised)

                No.

                No.

                The following is available:
                - Table tennis
                - Petanque court

                Yes, there is wifi available in the park.

                The following is available:
                - Sauna
                - Turkish steam bath
                - Hot tub

                Frequently asked questions about booking

                Top 10 Questions

                To see the current availability of any accommodation offered on our website, please check the page of your chosen holiday park. The availability of accommodation can change at any moment. If you have any questions about availability, please contact our Service Desk on +31 23-3024901 (10 cents p/m).

                It's always possible to pass on your special preferences and requests to the holiday park. For example, you may require disabled facilities, or you may prefer smoke/pet free accommodation. The possibilities vary between both holiday park and accommodation type. We therefore advise you to contact our Service Desk regarding your special preferences on +31 23-3024901 (10 cents p/m) or fill out the contact form. Our employees can then examine the possibilities to meet your individual needs.

                The payment conditions can vary by park. For more information about the payment, you can contact the holiday park directly. In most cases, you will receive an reservation confirmation from the holiday park within a few days of making your booking. If there is sufficient time, you should meet the transaction needs before your stay in the holiday park. The park can also request a deposit. The reservation confirmation specifies the required payment method(s). For more information about the payment, we recommend contacting the holiday park directly. 

                Have you found a holiday cottage, bungalow, or apartment that suits your needs? You can book with us online.

                Online
                Decide on the holiday park, choose the type of accommodation you want, specify the dates, and click on book. Just follow these simple steps and your booking will be complete in no time! Within half an hour of booking your accommodation (both over the phone and online) you will receive a conffirmation email, which is where you can also find your booking number.

                Within half an hour of the booking, you will receive a confirmation email. If you've not received an email within half an hour, then please check your junk mail. If you still can't find your confirmation email, then we suggest getting in touch with our Service Desk on +31 23-3024901 (10 cents p/m) or fill out the contact form. In order for us to help you as quickly as possible, please have the following information to hand:

                • The name in which the booking was made
                • The name of the holiday park
                • The arrival date
                • The booking number (if known)

                To change a booking (e.g. to another date), please contact our Service Desk on +31 23-3024901 (10 cents p/m). Changes are always made upon request and at the discretion of the holiday park. HolidayParkSpecials charges no fees, however, it may be that the park charges an additional fee (depending on the type of change). If the park does charge change fees, the costs will always be discussed with you.

                Any booking made can be cancelled using a link provided in the confirmation email. If you no longer have the confirmation email, please contact our Service Desk by calling +31 23-3024901 (10 cents p/m).

                Please note: in most cases, the holiday park will charge a cancellation fee, and the amount of this fee will depend on how late you cancel the booking. For this reason, we always recommend cancellation insurance. We also advise you to contact our Service Desk over the phone to discuss whether the booking can be moved to a different date. 

                Each holiday park has its own cancellation conditions. In these conditions, it will be stated whether the holiday park will charge a cancellation fee. Cancellation insurance is insurance against financial loss resulting from the cancellation of a booking. HolidayParkSpecials does not offer cancellation insurance at the moment, however you are free to arrange cancellation insurance yourself with an external party.

                The prices of the offered accommodations are made up of flexible rates. Each holiday park can adjust its prices and availability 24 hours a day on HolidayParkSpecials. The most up-to-date prices and availability can be found on the detail page of the relevant holiday park. For more information, please contact our Service Desk on +31 23-3024901 (10 cents p/m).

                If you have any questions, do not hesitate to contact our Service Desk on +31 23-3024901 (10ct. p/m). We are available at the following times: Monday - Friday (9:00 to 22:00), Saturday (10:00 to 18:00) and Sunday (10:00 to 18:00) (Central European Time, GMT +1).

                Each holiday park has its own policies regarding pets. Some parks do not allow pets at all, and in other cases it varies according to the type of accommodation. In most cases, there is an additional fee for bringing a pet. The costs can be found on the information page of the relevant holiday park. If you're planning on bringing a pet with you, always make sure you make it clear when booking to avoid any problems (or additional costs) later on down the line. For more information about pet access to the holiday park of your choice, please contact our Service Desk on +31 23-3024901 (10 cents p/m) or fill out the contact form.